Front Desk Attendant

7 days ago


Islandia, United States Suffolk Regional OTB Jake's 58 Casino Hotel Full time

Front Desk AttendantJob Category: Hospitality - HotelCore Responsibilities:Greets guests upon their arrival.Performs guest check-ins and check-outs, and dispenses room keys.Receives payments from guests for room accommodations.Processes/posts transactions associated with guest stays.Coordinates with housekeeping/maintenance for availability and readiness of rooms.Answers guest questions regarding facility and surrounding area.Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages.Completes assigned check lists and projects for scheduled shift.Must Role Model Company guest service program.Other duties as assigned.Qualifications/Requirements:High school diploma or equivalency degree preferred.Minimum of 1-year prior experience in guest service capacity preferred.Excellent guest service skills; attentive and detail oriented.Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.Effective communication skills; ability to communicate with guests and co-workers.Basic math skills; ability to accurately handle cash and process sales transactions.Previous experience with Microsoft office, e-mail required; computerized point of sale system preferred.Frequently required to stand and walk; ability to stand and remain stationary for entire length of shift.Occasional lifting/carrying of up to 25 pounds.Weekends, Holidays and swing shift work may be required.Equal Opportunity Employer


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