Sr. IT Business Analyst

4 weeks ago

Lexington, United States Planet Technology Full time

IT Sr. Business Analyst- CRM, Tableau, SQL

  • 4 days per week, 1 day remote in Lexington, MA
  • Perm/Direct Hire Full Time Position


  • Must be a Sr. Level IT BA with basic SQL and skilled in Reporting Tools, Tableau preferred
  • Salesforce, Veeva, Genesys (Phone System) experience preferred


Responsibilities (including, but not limited to):

  • Responsible for supporting the day-to-day operations for Commercial applications including Veeva CRM, Salesforce Health and Marketing Cloud, and Tableau
  • Review current processes to gather requirements and understand gaps of existing and/or proposed technology/core solutions and identify opportunities to better leverage technology
  • Facilitate and lead business process and / or design sessions with the business and technical teams to identify functional and technical requirements
  • Work with project leadership to determine risk mitigation strategies, document and communicate appropriately to proactively reduce the impact of scope creep
  • Oversee development, establish test scripts, coordinate User Acceptance Testing and implementation of various updates to the Commercial application platforms
  • Generate documentation to detail the customer solution (business, technical, and testing)
  • Develop, implement, and manage data exchange technology and processes, that optimize data movement, safeguards data and complies with policies
  • Ensure source system changes are accurately reflected in our Analytical reporting and integration points
  • Identify key areas for end user education and partner internally to develop and execute (e.g. iOS features, Veeva CRM and Tableau)
  • Work closely with IT colleagues to ensure end user support processes and systems are effectively addressing the needs of the applicable user groups
  • Ensure internal and vendor solutions are utilized (e.g. JIRA, Teams) to track requests, bugs and issues and ensure the teams are prioritizing items
  • Proactively identifies and communicates system changes and updates to effected parties in advance


Qualifications:

  • Requires a Bachelor's degree in computer science, data science, or a related field (Master’s degree preferred) with 5+ years’ experience working in IT and applications experience
  • Biotechnology/pharmaceutical industry experience preferred supporting both Commercial and Patient Support organizations
  • 4+ years’ experience working on Veeva CRM / Salesforce cloud platforms preferred
  • Expertise with standard pharmaceutical data sources (e.g., Claims, Dispense, HCP/HCO demographics, formulary, etc.) required
  • 2+ years of expertise in cloud database platforms with solid understanding of SQL (Snowflake preferred)
  • 2+ years of experience working with Tableau and solid understanding on how reports are consumed
  • Strong familiarity with source systems (e.g., Veeva CRM, Salesforce Health Cloud) and how data is stored
  • Experience with Master Data Management concepts and platforms (e.g. Veeva Network and Open Data)
  • Experience with omni-channel marketing data (e.g., Web, Social Media, Digital Campaigns)
  • Experience with Contact Center applications, (Genesys or Five9 preferred)
  • Experience leading projects with multiple stakeholders (e.g., Commercial Operations, Field, Marketing and Compliance / Legal
  • Experience in managing vendors supporting and enhancing Commercial and Analytical applications
  • Excellent project management skills, including the ability to lead in an environment with multiple partners, vendors and contending priorities
  • Compliance with all laws, regulations, policies, and procedures that govern the conduct of activities
  • Strong commitment to compliance and ethical standards
  • Proficient with Microsoft Office suite (i.e., Word, PowerPoint, Excel, Outlook, SharePoint, etc.)

  • Sr. IT Business Analyst

    1 month ago

    Lexington, United States Planet Technology Full time

    IT Sr. Business Analyst- CRM, Tableau, SQL4 days per week, 1 day remote in Lexington, MAPerm/Direct Hire Full Time PositionMust be a Sr. Level IT BA with basic SQL and skilled in Reporting Tools, Tableau preferred Salesforce, Veeva, Genesys (Phone System) experience preferredResponsibilities (including, but not limited to):Responsible for supporting the...

  • Sr HR Business Partner

    3 months ago

    Lexington, United States CCG Business Solutions, LLC Full time

    Job DescriptionJob DescriptionCompany DescriptionCCG Talent Management is a business solutions company. We provide business consulting and talent placement services.  Our team understands the principles of connecting purpose to business and career placement.  We are currently recruiting for an experienced Sr HR Business Partner. Job DescriptionThe Sr. HR...

  • Business Data Analyst

    5 months ago

    Lexington, United States Wipro Limited Full time

    We are hiring a business analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis documenting processes and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of...

  • Business Data Analyst

    5 months ago

    Lexington, Kentucky, United States Wipro Limited Full time

    We are hiring a business analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis documenting processes and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of...

  • Lead Business Analyst

    2 weeks ago

    Lexington, Kentucky, United States Planet Technology Full time

    Join Our Team as a Lead Business AnalystWe are a rapidly expanding biotech organization seeking a dedicated professional to contribute to our success. This position requires a commitment to work onsite four days a week.Key Qualifications:Proven experience in business analysis, including requirements gathering and documentation.Expertise in reporting tools...

  • EDI Solutions Business Analyst

    1 week ago

    Lexington, Kentucky, United States iSphere Full time

    Job OverviewAre you a seasoned IT expert eager to explore a rewarding role in the realm of EDI? iSphere is currently seeking a proficient Business Analyst to enhance our IT EDI team. This position involves analyzing and supporting EDI solutions for our international operations. If you possess a strong enthusiasm for technology, excellent collaboration...

  • Business Data Analyst

    7 days ago

    Lexington, Kentucky, United States University Of Kentucky Full time

    Job SummaryThe University of Kentucky is seeking a highly skilled Business Data Analyst to join our Institutional Research, Analytics and Decision Support (IRADS) team. This role will play a key part in supporting our institutional research activities, ensuring the accuracy and consistency of our data models.Key ResponsibilitiesInterpret reporting guidelines...

  • Business Data Analyst

    2 weeks ago

    Lexington, United States University Of Kentucky Full time

    Required License/Registration/Certification None Physical Requirements sitting for long periods of time Shift Monday – Friday 8:00am – 5:00pm Job Summary Institutional Research, Analytics and Decision Support (IRADS) is seeking a dedicated analyst to support Institutional Research activities. This position will be primarily responsible for external...

  • Sr. System Infrastructure Analyst

    2 months ago

    Lexington Park, United States KBR Full time

    Title: Sr. System Infrastructure Analyst Belong, Connect, Grow with KBR! KBR is seeking a Sr. System/Infrastructure Analyst to support the NAVAIR Aviation Product Lifecycle Management (AvPLM) work and provide server administration support for the Integrated Product Team and its customers. This includes maintaining application software, monitoring, and...

  • Lead Business Analyst

    2 weeks ago

    Lexington, Kentucky, United States Planet Technology Full time

    Position Overview: We are seeking a dedicated and experienced Lead Business Analyst to join our dynamic team at Planet Technology. This is a full-time, permanent role within a rapidly expanding biotech organization.Key Responsibilities:Utilize your strong background in business analysis to gather requirements and create comprehensive documentation.Leverage...

  • Business Intelligence Analyst

    2 days ago

    Lexington, Kentucky, United States Tempur Sealy Full time

    Job SummaryTempur Sealy is seeking a highly skilled Financial Analyst to join our team. As a key member of our finance department, you will be responsible for developing, preparing, and coordinating financial reporting and analysis to support business objectives.Key ResponsibilitiesFinancial Reporting: Deliver analyses and reports to departments and end...

  • Accounting Business Analyst

    4 weeks ago

    Lexington, United States Gray Full time

    Overview We are seeking an Accounting Business Analyst in Lexington, KY. Experience with Deltek applicaton software is highly preferred. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in...

  • Senior IT Business Systems Analyst

    1 week ago

    Lexington, Kentucky, United States Planet Technology Full time

    Senior IT Business Systems Analyst - CRM, Tableau, SQLFull-time position with a flexible work arrangementPermanent role focused on IT business analysisSeeking a seasoned IT Business Analyst with foundational SQL knowledge and proficiency in Reporting Tools, particularly TableauExperience with Salesforce, Veeva, and Genesys is advantageousKey...

  • Sr Lease Analyst

    2 months ago

    Lexington, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Responsible for the fulfillment of Lease Administration. Manages the day to day functions including the operation and delivery of lease administration for a Portfolio of 400 locations. Assists with maintenance of Real Estate Database. Directs day to day activities and mentors the Lease Analyst acting as a resource and providing...

  • Sr Financial Analyst

    1 month ago

    Lexington, United States Catholic Health Initiatives Full time

    **Overview** **_*This position is hybrid and/or opportunities for fully remote*_** Saint Joseph Hospital is a 433-bed facility located in Lexington Kentucky. Founded in 1877 a small group of Sisters of Charity of Nazareth in Kentucky led by Sister Euphrasia Stafford began their health ministry. Their mission was to provide compassionate care to the poor and...

  • Senior IT Business Systems Analyst

    2 weeks ago

    Lexington, Kentucky, United States Planet Technology Full time

    Senior IT Business Systems Analyst - CRM, Tableau, SQLFull-time position with a hybrid work modelPermanent/Direct Hire opportunitySeeking a Senior Level IT Business Analyst with foundational SQL knowledge and proficiency in Reporting Tools, particularly TableauExperience with Salesforce, Veeva, and Genesys is advantageousKey Responsibilities:Support daily...

  • Senior Business Analyst

    1 week ago

    Lexington Park, Maryland, United States Naval Systems Full time

    Position Overview: Naval Systems is seeking a highly skilled Analyst IV to deliver Business Management Support Services for the Department of Navy Digital Transformation Office. Key Responsibilities: The successful candidate will be expected to take proactive measures and apply a systematic, analytical mindset to address challenges while identifying...

  • Business Data Analyst

    7 days ago

    Lexington, United States Minuteman Group Full time

    Job DescriptionJob DescriptionJob Title: Business Data Analyst (Hybrid)Location: Lexington MA (Onsite 1 day/week)Job Type: W2 Contract Background/Need:The Group's mission is to provide management support, stewardship, and leadership to recruit, retain, and develop a diverse workforce in order to support the Laboratory's mission.The Talent Management...

  • IT Business Analyst

    3 months ago

    Lexington Park, United States Spalding Consulting Full time

    Spalding Consulting, Inc. is seeking a IT Business Analyst in Lexington Park, MD.  Spalding Consulting, Inc. is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business...

  • Sr Program Analyst

    7 days ago

    Lexington Park, United States Imagine One Technology & Management Ltd Full time

    Job DescriptionJob DescriptionImagine One is currently seeking a Senior Program Analyst FMS to perform critical program management, technical, or business analysis of major DoD acquisition systems and provide recommendations to ensure program success. Work will be performed at NAS Patuxent River, Maryland. Principal duties and experience requirements...