Customer Service
5 days ago
- Starting Pay $20/hr
- Competitive Compensation Plan including hourly PLUS commissions
- Uncapped Earning Potential
- Opportunities to travel to off-site events
- Major Growth Opportunities
- Full Time Employment
- Deliver exceptional customer service to guests and clients to boost resort preview sign-ups and ticket sales
- Persuade qualified prospects to attend a Vacation Ownership presentation by offering them incentives like discounted savings on local attractions/sites of interest.
- Have the chance to work and travel to off-site events and pop-up locations according to business needs.
- Ensures we meet our goals for production, sales and monthly budget targets
- Remains current on all area attractions, events, dining options, etc.
- Stays up to date on all of our current incentives we offer guests
- Offers guest information about the site and surrounding area when requested
- Responsible for attending all staff meetings and training, as requested by management.
- Performs accurate accounting and reporting of all shifts(s) details as directed by the manager.
- Adhere to company standards and maintain compliance with all policies and procedures.
- All other duties assigned by management.
- Have a charismatic and outgoing personality.
- Ability to be assertive and handle objections
- Works well in a team environment and enjoys collaboration
- Excellent customer service skills and ability to handle customers in a face-to-face setting
- Ability to work nights, weekends, and holidays.
- Computer proficiency in Microsoft Word, Excel, and Outlook.
- Basic mathematical skills, including the ability to calculate percentages and discounts.
- High School Diploma or Equivalent.
- Excellent time management skills, including the ability to organize and manage multiple priorities.
- Ability to establish and maintain cooperative working relationships with internal and external customers.
- Able to use sound judgment; and work independently, with minimal supervision.
- Previous OPC experience is a plus.
- Tennessee Acquisition Agent License is a plus.
- Hotel & Hospitality
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