Senior Specialist Health Information

1 month ago

Dallas, United States Metrocare Services Full time
Job Details

Job Location
Medical Records-1330 River Bend Drive Suite 800 - Dallas, TX

Position Type
Full Time

Education Level
High School Diploma

Travel Percentage
Travel within DFW Metroplex

Job Category
Admin - Clerical

Description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

The Senior Health Information Management Specialist is cross trained on all the following functions: Psych Consult, MyAvatar, Penelope, Cerner, Evolv, Chart Assembly, Loose Filing, and Release of Information functions. As well as chart closure and discharge, ordering forms and supplies for the records department, chart audits, communicating via e-mail, pulling, and filing requested charts, sending, and distributing faxed information, and other general office duties occurring in the medical records area. This individual must be able to assess and prioritize needs, follow through on assignments and function well under deadline restraints while protecting the confidentiality of individuals served.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.
  • Performs quality monitoring of patient demographic information.
  • Assists with quality review of medical records and chart reviews.
  • Retrieves and sorts health information into the proper chart order, ensuring that records are updated, required forms and documents are provided, pages are signed and dated, according to facility standard.
  • Performs and monitors projects to ensure accurate completion in a timely manner.
  • Provide customer service-related duties.
  • Assist staff in resolving complex chart issues.
  • Assist individuals with the Release of Information process.
  • Verifies authorizations for Health Insurance Portability and Accountability (HIPAA) compliance.
  • Process requests for health information.
  • Request records from outside facilities.
  • Prepare the paper medical record for electronic scanning and indexing.
  • Scan/Upload documents into the EMR.
  • Perform quality checks on images for clarity, positioning, redundancy, and misfiles.
  • Purge and archive medical records on an as needed basis.
  • Maintains records using multiple systems to retrieve documents and identify multiple records.
  • Provides administrative support to clinical staff as needed.
  • Process outgoing mail daily.
  • Assist with training of HIM staff and volunteers.
  • Covers other medical records departments for assigned region.
  • Order office supplies and other materials.
  • Participate in regularly scheduled supervision, team, and unit staff meetings.
  • Maintains an acceptable work record by being punctual to arrive at work and return from breaks; request Planned Leave within acceptable time frames established by the supervisor to ensure adequate coverage is available for region.
  • Meet designated benchmarks and/or quality measures for assigned job functions.
  • Ensures the privacy of the individuals served by safeguarding and protecting protected health information (PHI) in the performance of duties.
  • Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
  • Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws
  • Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
  • Effective verbal and written communication skills.
  • Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
  • Ability to handle multiple task and special projects simultaneously.
  • Able to work autonomously with minimal or no supervision.
  • Able to maintain a high level of professionalism and confidentiality.
  • Knowledge of medical terminology and terminal digit filing.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:
  • High School/GED graduate is required with 4-5 years experience in general office, preferably in medical or psychiatric setting
  • Additional education in the HIM field may be considered in lieu of experience
  • Associates Degree in Health Information Management (HIM) or related, is preferred
  • RHIT certification preferred
  • General knowledge of HIPAA guidelines.

MATHEMATICAL SKILLS:
  • Basic math skills required.

REASONING ABILITY:
  • Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:
  • Proficiency using Microsoft Outlook, Word, and Excel.
  • Ability to utilize Internet for resources.
  • Typing 45+ wpm and 10-Key entry experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:
  • Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
  • Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
  • Medical/Dental/Vision
  • Paid Leave
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Plan, including employer matching
  • Health Savings Account, including employer matching
  • Professional Development Allowance up to $1500 per year
  • Bilingual Stipend - up to 6% of the base salary
  • Many other benefits

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

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