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Assisted Living Director

3 months ago

Waltham, United States Maplewood at Weston LLC Full time

Assisted Living Director (Clinical Care Coordinator)

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider.  We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment.  As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Assisting Living Director's to become part of our family.  We invite you to take your first step toward a rewarding career with us

What we offer

  • Competitive wages
  • Flexible shifts
  • Paid training & uniforms
  • Growth opportunities
  • Bonus & incentive programs
  • Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.

Primary Responsibilities

  • Participates in recruitment, interviewing, hiring and onboarding of all Vistas and Tides program associates
  • Oversees recruitment gateway for Vistas and Tides associates
  • Familiar with, and follows the resident care associate onboarding standards
  • Supervises all Vistas and Tides care associates.
  • Monitors all Vistas and Tides associates assigned care tasks
  • Updates communication log, Voice friend, UKG contact information, RSA Assignment Sheets and Wellness Number list with associates.
  • Conducts monthly pendant, wall alarm checks, monthly weights.
  • Supports payroll with the daily reviewing of timesheets and entering missed punches forms/vacation requests into Ulti
  • Performs scheduling (UKG), progressive counseling and annual performance reviews for all Vistas and Tides care associates
  • Staffs the RSA Vista Tides department to meet the needs of the population within the approved budget
  • Provides outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community
  • Ensures Vistas and Tides programs meets all state regulations and company standards
  • Collaborates effectively and professionally with department heads to meet the needs and expectations of residents and their families
  • Relates professionally and positively to residents, physicians, government regulators, incoming visitors and associates at all levels
  • Provides ongoing communication to the Resident Service Director and Executive Director regarding staffing issues or concern
  • Approves Time Cards for Vistas and Tides RSA’s
  • Manages supplies including ordering incontinence products for Vistas and Tides residents who participate in Maplewood incontinence program.
  • Collaborates with RSD on all Vistas and Tides services plans, and at times MCD.
  • Participate in the review of individual residents’ service plans with other team members and regularly document elements of their status.
  • Participates in weekly tracking meetings to assure that daily information and observations by ALD is communicated effectively
  • Ensures Residents are all groomed and dressed properly and according to personal preferences (i.e. jewelry, clothing style, etc.).
  • In collaboration with the Resident Service Director, ensures proper outside services are utilized for residents (psych; PT; hospice).
  • Ensures Care is scheduled according to the resident’s lifestyle and desires.
  • In collaboration with Resident Service Director, ensures all prospects meet all the criteria for AL admission.
  • In collaboration with the Resident Service Director, provides a pre-admission screen assessment per MSL standards
  • Ensures all resident task logs care documentation is completed by care staff prior to end of shift.
  • Assists with facilitating family meetings for all Vistas and Tides care residents.
  • Tracks and ensures in-services for all Vistas and Tides are up to date and completed.
  • Provides coaching, mentoring and “micro” trainings regularly and consistently to empower and support staff in their roles
  • Ensures all staff have the minimum training requirements per MSL standards
  • Works with LD to ensure a monthly program calendars are designed and implemented based on residents’ abilities, interests, hobbies, religions and work/volunteer experience.
  • Works with LD to plans, implement, and conducts/monitors recreational programs to meet the needs of all of our resident of our memory care population.
  • Works with LD to select, schedule and lead activities appropriate for all levels of memory-impaired residents.
  • Works with LD to coordinate transportation of residents for outings and events outside of the community, which may include driving a community motor vehicle.
  • Accountability in partnership LD for Vistas and Tides budget and successfully work within budgetary guidelines regarding entertainment, supplies and labor hours.
  • Plans and assist with special events at the community as needed.
  • Ensures completion of Staying Connected Form and resident profile for all Vistas and Tides residents
  • Coordinates WISH Program/Parallel activities with Vistas and Tides staff
  • Works with LD to ensure and maintain appropriate program supplies for Lifestyle programs.
  • Purchases adaptive program supplies as needed to meet the needs of the residents.
  • Collaborates with Lifestyle Director on community-wide events / programs
  • Assists with touring and providing information about our memory care program to families of perspective residents.
  • Is available to sales and marketing team to present to outside groups and organizations from time to time
  • Ensures all residents are able to participate in the meal program as independently as possible.
  • Ensures associates are providing supervision in the dining room and are offering necessary assistance to residents
  • In collaboration with the Culinary Service Director, ensures proper nutrition, snacks and hydration are provided throughout the day.
  • Ensures adaptive devices that have been recommended by OT & Speech, are care planed and utilized.
  • Ensures adequate meals are available for residents who may not eat at normal mealtimes.
  • Maintains a resident diet book that include a picture of each resident, their current diet, any special food consistency and food allergies for staff to utilize as a reference when serving meals.

  • Provides family education on issues or topics related to dementia care.

  • Provides frequent communication with families including sending calendar newsletters, pictures, emails, and phone calls; providing positive, reassuring communication.

Education/Experience/Licensure/Certification

  • A degree in social work, nursing, psychology, gerontology or therapeutic recreation or related field; non-degreed individuals with at least 5 years direct dementia-related resident experience preferred.
  • Must have minimum two (2) years' experience within a senior living environment specializing with Resident Care Associates.
  • Must possess a passion for working with seniors improving their quality of life.
  • Understanding of Alzheimer’s and other dementia-related diseases.
  • Has excellent communication, organization and time management skills.
  • Computer knowledge; familiarity with MS Word, Excel, Publisher and creative software.
  • Ability to schedule using software and applications (UKG Workforce Management preferred)
  • Possesses a sincere passion for working with our senior population.
  • Is creative, energetic, enthusiastic, patient, flexible, encouraging, and team oriented.
  • Is able to effectively manage assistants and volunteers.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)