Support Specialist

2 weeks ago

Greensboro, United States First National Bank of Pennsylvania Full time
Primary Office Location:400 Bellemeade St.. Greensboro, North Carolina. 27401.

Join our team. Make a difference - for us and for your future.

Position Title: File Quality Support Specialist

Business Unit: Mortgage Administration

Reports to: Mortgage Banking Operations Manager

Position Overview:

This position is primarily responsible for the monitoring and initial audit of the documentation and file quality associated with initial loan application. In addition, they will support the processing function by ordering upfront 3rd party services.

Primary Responsibilities:

Reviews assigned loan applications and completes initial quality system checklist and dispositions each critical requirement with appropriate documentation.Labels documentation to assist Processing with workflow efficiency.

Orders appropriate 3rd party services as needed to support processing functions.I.E. Tax transcripts, Title, Drive Report, MLA, Flood Cert, USPS, etc.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation‘s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

1

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent organizational, analytical and interpersonal skills

Excellent communication skills, both written and verbal

Detail-oriented

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

MS PowerPoint - Basic Level

Knowledge of compliance issues, secondary market and job-related policies and procedures

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A


Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.

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