Weekend Member Services Representative

21 hours ago


Dayton, United States Planet Fitness OHDE Knapp Group Full time
Benefits:
  • 401(k)
  • Employee discounts

Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands 
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Learn More

  • Dayton, United States Planet Fitness OHDE Knapp Group Full time

    Benefits: 401(k) Employee discounts Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities  Greet members, prospective members and guests,...


  • Dayton, United States Planet Fitness Inc. Full time

    Benefits: * 401(k) * Employee discounts Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing...


  • Dayton, United States Salvation Army USA Full time

    Overview DEPARTMENT: Worship & Arts REPORTS TO: MSR Manager SUPERVISES: N/A STATUS: Non-Exempt SCHEDULE: Part-Time up to 20-29 hours a week. Current Openings to cover Monday - Friday 11 AM to 3:30PM or -3:30 to 8 PM & one Saturday a month - 8 AM to 2 PM FUNCTION: This person serves as the "first contact" to the people that come to TSA Kroc Center. They...


  • Dayton, United States The Salvation Army Full time

    DEPARTMENT:       Worship & ArtsREPORTS TO:         MSR ManagerSUPERVISES:          N/ASTATUS:                   Non-ExemptSCHEDULE:            Part-Time up to 20-29 hours a week. Current Openings to cover Monday – Friday 11 AM to 3:30PM or –3:30 to 8 PM & one Saturday a month – 8 AM to 2 PM  FUNCTION:...


  • Dayton, United States The Salvation Army Full time

    DEPARTMENT:       Worship & ArtsREPORTS TO:         MSR ManagerSUPERVISES:          N/ASTATUS:                   Non-ExemptSCHEDULE:            Part-Time up to 20-29 hours a week. Current Openings to cover Monday – Friday 11 AM to 3:30PM or –3:30 to 8 PM & one Saturday a month – 8 AM to 2 PM  FUNCTION:...


  • Dayton, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...


  • Dayton, United States Linda Nervis - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Representative with this office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries,...


  • Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> Central. Job Location. Dayton, Ohio. Work Type. Standard. Position Type. Full-Time/ Regular. Com Representative, Experience, Processing, Banking, Business Services


  • Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> South. Job Location. Dayton, Ohio. Work Type. Standard. Position Type. Full-Time/ Regular. Come Representative, Experience, Processing, Banking, Business Services


  • Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> North. Job Location. Dayton, Ohio. Work Type. Standard. Position Type. Full-Time/ Regular. Come Representative, Experience, Processing, Banking, Business Services


  • Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> Central. Job Location. Dayton, Ohio. Work Type. Standard. Position Type. Full-Time/ Regular. Com Representative, Experience, Processing, Banking, Business Services Learn More


  • Dayton, United States Rumpke Consolidated Companies, Inc. Full time

    Customer Service Representatives receive and respond to calls from residential customers, ( - Specific to RAG & WTG - corporate and national commercial customers and brokers. - Specific to Municipal Contracts - Municipalities, townships) serving as t Customer Service Representative, Customer Service, Representative, Data Entry, Contracts, Retail, Municipal


  • Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative I - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> Central. Job Location 521 Xenia Avenue, Dayton, Ohio. Work Type. Standard. Position Type. Full Representative, Experience, Processing, Banking, Business Services


  • Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative I - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> North. Job Location 3239 W Siebenthaler Avenue, Dayton, Ohio. Work Type. Standard. Position Ty Representative, Experience, Processing, Banking, Business Services


  • Dayton, Ohio, United States Rumpke of Ohio, Inc. Full time

    Job DescriptionRumpke Waste and Recycling is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service function, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries in a professional...


  • Dayton, United States Rumpke Full time

    Customer Service Representatives receive and respond to calls from residential customers, (*Specific to RAG & WTG - corporate and national commercial customers and brokers. *Specific to Municipal Contracts - Municipalities, townships) serving as the first point of contact for customers to resolve customer issues. This role works with a team of customer...


  • Dayton, Ohio, United States Papa John's - Serazen Full time

    Job OverviewAt Papa John's - Serazen, we are seeking a talented Dining Service Representative to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.Key ResponsibilitiesAs a Dining Service Representative, you will be responsible for ensuring that every customer has an...


  • Dayton, United States Banfield Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Representative, Service, Animal Care, Retail, Client


  • Dayton, Ohio, United States APPS Paramedical Services Full time

    At APPS Paramedical Services, we are looking for dependable and detail-oriented medical professionals to work as Mobile Clinical Representatives in the Dayton, Centerville, Springfield, and Piqua/Sidney areas.This role involves performing mobile paramedical exams, including health history, vitals, and specimen collection. You will also be responsible for...


  • Dayton, United States Wright-Patt Credit Union Inc. Full time

    Come join the Central Dayton Talent Pool where you will be floating to our member centers located in: Kettering, Fairborn, Downtown Dayton, Wright-Dunbar, Twin Towers, Huber Heights, and WPAFB! Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for...