Member Services Representative

1 week ago

Dayton, United States The Salvation Army Full time

DEPARTMENT:       Worship & Arts

REPORTS TO:         MSR Manager

SUPERVISES:          N/A

STATUS:                   Non-Exempt

SCHEDULE:            Part-Time up to 20-29 hours a week. Current Openings to cover Monday – Friday 11 AM to 3:30PM or –3:30 to 8 PM & one Saturday a month – 8 AM to 2 PM

  

FUNCTION: This person serves as the “first contact” to the people that come to TSA Kroc Center.  They are the pivot point for the transfer of information.  They represent The Salvation Army to the general public that calls on the phone or walks in the door.  Their character and attitude must always promote the principles in keeping with the Mission of The Salvation Army.

 

 

 

 


DUTIES:

Overview:

  • Be cheerful, helpful, and patient
  • Remain knowledgeable and up to date on Dayton Kroc programs, activities, events, and related policies and procedures
  • Appropriately represent the Salvation Army to anyone who calls or to those that come to our campus
  • Perform daily tasks as described below
  • Flexible and available to help with various campus wide events/activities
  • Take direction from Salvation Army Officers as well as direct supervisors
  • Follow directions, procedures, and policies and be able to kindly share those with patrons

 

Daily Tasks:

  • Greet all members and guests as they enter the W&A building, give direction as required
  • Request that all guests sign in and follow proper procedure
  • Complete all financial transactions for items sold at the MSR Desk. This includes memberships, program fees and some concession/snack items.
  • Be proficient in explaining types of memberships offered, including guest passes. Ask specific questions to ensure you offer the correct plan while explaining the terms of each membership
  • Answer all incoming calls, (goal is to answer within 4 rings) and direct calls to the appropriate person/department
  • Ensure appropriate supply of all forms, brochures, and program specific flyers. Alert supervisor when more items are needed
  • Ensure all data for members’ contact information is entered promptly and correctly. Scan all membership paperwork and attach to appropriate tab in CCMS
  • Perform general research on membership related questions using the CCMS system.
  • Help check-in participants for all programs or classes and facilitate needed updates to members/guests’ accounts
  • All other duties as deemed necessary and appropriate by the MSR Manager or Business Administrator.

MINIMUM QUALIFICATIONS:

  • A person of good character
  • Able to follow directions
  • Willing to work a variety of schedules as needed
  • Must be able to read, write, and communicate clearly in English
  • Must have good communication skills over the phone and in person
  • Must be able to work well in a team setting
  • Must have cashiering experience and be able to properly count money
  • Must have computer skills and be able to learn/understand more complicated systems

 

 

The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination.

 

  • Member Services Representative

    1 week ago

    Dayton, United States Salvation Army USA Full time

    Overview DEPARTMENT: Worship & Arts REPORTS TO: MSR Manager SUPERVISES: N/A STATUS: Non-Exempt SCHEDULE: Part-Time up to 20-29 hours a week. Current Openings to cover Monday - Friday 11 AM to 3:30PM or -3:30 to 8 PM & one Saturday a month - 8 AM to 2 PM FUNCTION: This person serves as the "first contact" to the people that come to TSA Kroc Center. They...

  • Weekend Member Services Representative

    1 week ago

    Dayton, United States Planet Fitness OHDE Knapp Group Full time

    Benefits: 401(k) Employee discounts Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities  Greet members, prospective members and guests,...

  • Weekend Member Services Representative

    1 week ago

    Dayton, United States Planet Fitness Inc. Full time

    Benefits: * 401(k) * Employee discounts Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing...

  • Member Experience Representative

    1 week ago

    Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> South. Job Location. Dayton, Ohio. Work Type. Standard. Position Type. Full-Time/ Regular. Come Representative, Experience, Processing, Banking, Business Services

  • Member Experience Representative

    1 week ago

    Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> Central. Job Location. Dayton, Ohio. Work Type. Standard. Position Type. Full-Time/ Regular. Com Representative, Experience, Processing, Banking, Business Services

  • Member Experience Representative

    1 week ago

    Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> North. Job Location. Dayton, Ohio. Work Type. Standard. Position Type. Full-Time/ Regular. Come Representative, Experience, Processing, Banking, Business Services

  • Customer Service Representative

    7 months ago

    Dayton, United States Rumpke Consolidated Companies, Inc. Full time

    Customer Service Representatives receive and respond to calls from residential customers, ( - Specific to RAG & WTG - corporate and national commercial customers and brokers. - Specific to Municipal Contracts - Municipalities, townships) serving as t Customer Service Representative, Customer Service, Representative, Data Entry, Contracts, Retail, Municipal

  • Guest Service Representative

    6 months ago

    Dayton, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Member Experience Representative I

    1 week ago

    Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative I - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> Central. Job Location 521 Xenia Avenue, Dayton, Ohio. Work Type. Standard. Position Type. Full Representative, Experience, Processing, Banking, Business Services

  • Member Experience Representative I

    1 week ago

    Dayton, United States Wright-Patt Credit Union, Inc. Full time

    Member Experience Representative I - Full Time (40 Hours) var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; Category. Member Center Network --> North. Job Location 3239 W Siebenthaler Avenue, Dayton, Ohio. Work Type. Standard. Position Ty Representative, Experience, Processing, Banking, Business Services

  • Customer Service Representative

    2 months ago

    Dayton, Ohio, United States Rumpke of Ohio, Inc. Full time

    Job DescriptionRumpke Waste and Recycling is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service function, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries in a professional...

  • Dining Service Representative

    1 week ago

    Dayton, Ohio, United States Papa John's - Serazen Full time

    Job OverviewAt Papa John's - Serazen, we are seeking a talented Dining Service Representative to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.Key ResponsibilitiesAs a Dining Service Representative, you will be responsible for ensuring that every customer has an...

  • Client Service Representative

    5 months ago

    Dayton, United States Banfield Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Representative, Service, Animal Care, Retail, Client

  • Member Experience Representative

    1 week ago

    Dayton, United States Wright-Patt Credit Union Inc. Full time

    Come join the Central Dayton Talent Pool where you will be floating to our member centers located in: Kettering, Fairborn, Downtown Dayton, Wright-Dunbar, Twin Towers, Huber Heights, and WPAFB! Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for...

  • Member Experience Representative

    1 week ago

    Dayton, United States Wright-Patt Credit Union Inc. Full time

    Come join our South Dayton Talent Pool team where you will be floating to our centers located in: Centerville, Miamisburg, Wilmington, Xenia, Beavercreek, Springboro, and Northern Cincinnati! Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for...

  • Mobile Clinical Representative

    2 weeks ago

    Dayton, Ohio, United States APPS Paramedical Services Full time

    At APPS Paramedical Services, we are looking for dependable and detail-oriented medical professionals to work as Mobile Clinical Representatives in the Dayton, Centerville, Springfield, and Piqua/Sidney areas.This role involves performing mobile paramedical exams, including health history, vitals, and specimen collection. You will also be responsible for...

  • Customer Service Representative

    2 months ago

    Dayton, United States FastSigns Full time

    Benefits: Online Training Paid Holidays Paid time off FASTSIGNS #220601 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Online Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...

  • Customer Service Representative

    2 weeks ago

    Dayton, United States FastSigns Full time

    Replies within 24 hours Benefits: Online Training Paid Holidays Paid time off FASTSIGNS #220601 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Online Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as...

  • Member Experience Representative

    1 month ago

    Dayton, United States Wright-Patt Credit Union Full time

    Job DescriptionCome join our South Dayton Talent Pool team where you will be floating to our centers located in: Centerville, Miamisburg, Wilmington, Xenia, Beavercreek, Springboro, and Northern Cincinnati! Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry...

  • Customer Service Representative

    5 months ago

    Dayton, United States U-Haul Full time

    Location: 6550-6660 Brandt Pike, Huber Heights, Ohio 45424 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...