Application Technical Support
3 weeks ago
Application Technical Support - Night Shift
HIGHLIGHTS
Degree Requirements: Bachelor’s degree from an accredited university or college strongly preferred.
Location: 1st week in office for training, then fully remote.
Position Type: 3+ year contract. Potential for contract to hire depending on needs and your performance.
Hourly Rate: $25ph W-2
Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available
Residency Status: US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.
Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas This team enjoys extremely low turnover and a great work environment
Key Points
- We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional to start mid-January
- Support provided is roughly 90% by email, 10% by phone
- This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals
Why Join Our Team
- Great company culture with energetic, collaborative team
- Professional environment where everyone lifts everyone else up
- Work with highly-skilled team members in a modern and fun environment
- Business casual workplace dress
- Supportive management with high standards
- Excellent healthcare, dental, and vision benefits available
Your Daily Activities Will Include
- Providing support (about 90% by email, 10% by phone) to users of custom software
You Must Have
- A professional appearance and demeanor with excellent written and spoken English
What Your Background Should Look Like
- A Bachelor’s degree from an accredited university or college
- 1+ years of technical phone, chat or email support / software support
You Will Be a Perfect Fit If You Have
- Are open to rotating shifts (there are a limited number of straight day shifts and night shifts)
- Flexible with scheduling and working OT if needed
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