Supervisor, Raffle Operations

2 weeks ago

Arlington, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Minimum Age: 18
Pay Rate: $12.50
Hours: 8 - 10 hour shifts

Job Description

Texas Rangers Baseball Foundation, the charitable arm of the Texas Rangers Baseball Club, is seeking a dependable, enthusiastic, highly motivated, and hardworking individual to manage the day-to-day operations of the Texas 2 Split 50/50 Raffle Program. Each home game, one lucky fan will win half of the net proceeds, with the remaining proceeds benefiting the Texas Rangers Baseball Foundation and their mission to improving the lives of children in need in our community.

Job Description
  • Coordinate the daily operations of Texas 2 Split 50/50 Raffle Program
  • Assist in the recruiting, hiring, and training of a new and returning hires
  • Provide direct supervision of seasonal employees
  • Coordinate pre-game duties, including but not limited to, setting up raffle technology, assigning selling locations for team members, preparing kiosks and equipment, facilitating pre shift meetings
  • Coordinate all end-of-game duties, including but not limited to cash drops, drawing of raffle winner, notifying scoreboard and Guest Relations, updating website, e-mailing nightly reports, etc.
  • Serve as moderator between team members, Pointstreak and the Rangers Foundation
  • Maintain accurate records and run reports as needed
  • Responsible for creating and distributing work schedules to team members
  • Ensures each employee timesheet is accurate and correct times as needed
  • Monitor and approve payroll in payroll system for your staff twice a month
  • Submit payroll status changes as needed
  • Address performance problems through the use of the corrective action process
  • Become familiar with company policies in order to properly enforce them
  • Produce creative daily fundraising incentives for team members
  • Maintain all 50/50 Raffle equipment, including charging handhelds and printers, basic cleaning of kiosks, etc.
  • Additional responsibilities as assigned

Qualifications
  • GED/ High School Diploma required
  • Must be able to work all Rangers home games, including exhibition, regular season and any potential post season games
  • Intermediate knowledge of mobile devices and tablets with ability to troubleshoot
  • Strong interpersonal and communication skills
  • Strong customer service skill, prior customer service or sales experience is a plus
  • Goal oriented, able to meet and exceed daily budgets
  • Must be able to work efficiently and independently in a fast paced environment
  • Must be able to work irregular hours including days, nights, weekends, and holidays
  • Must be detail oriented and have strong organizational skills
  • Basic understanding of the etiquette and timing of baseball is a plus
  • Must be comfortable standing for long periods of time, walking long distances, and climbing up/down stairs
  • May be required to stoop, kneel, crouch, or sit
  • Must be able lift and/or move up to 15 pounds
  • Must be able to pass a drug test, background check and credit check

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with usLearn More

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