Account Manager, Professional Membership

Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for an Account Manager, Awards and Fellowships in our Professional Membership group at our National Center office located in Dallas, TX . The Account Manager is responsible for overseeing the administration, coordination, and strategic development of institutional awards and the Fellow of the American Heart Association program, a flagship program for American Heart Association Professional Membership. This role ensures efficient program operations, equitable selection processes, and impactful recognition of academic, professional or research excellence. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs. Responsibilities Develop, implement, and scale a sustainable plan for the Fellow of the American Heart Association program, ensuring a robust membership recruitment and retention strategy. Manage the full lifecycle of awards and fellowships, including application, review, selection, and reporting. Facilitate review panels and selection committees, ensuring transparency and fairness; develop and refine evaluation criteria and guidance. Maintain accurate records and databases of applicants, recipients, and program metrics. Promote opportunities through targeted outreach, events, and digital platforms; serve as the primary point of contact for applicants, reviewers, and stakeholders. Oversee and manage key volunteer committees that oversee the global and domestic fellowship program. Manage and execute the Distinguished Scientists award program, including the nominations process, awards selection, and the annual onsite programming at the American Heart Association’s Scientific Sessions. Analyze data to improve program effectiveness, monitor program outcomes, and prepare relevant reports. Identify and implement enhancements to streamline operations and improve user experience. Stay current with best practices in fellowship and award management. Collaborate with internal departments and external partners to align program goals and support stewardship efforts by highlighting recipient achievements and program impact. Want to help get your resume to the top? Take a look at the experience we require: Qualifications Bachelor’s Degree from a four-year college or university. Minimum of three (3) years of project management experience in a professional business setting.; preferably 4+ years of experience in program management, higher education, or nonprofit administration. Strong organizational, communication, and interpersonal skills; volunteer management experience is highly desirable. Experience with scholarship, grant, or fellowship administration is highly desirable. Proficiency in data management and digital platforms (e.g., CRM, application portals). Knowledge of Microsoft Applications (Word, Excel, PowerPoint, Outlook) Ability to prioritize multiple projects simultaneously in a fast-paced environment. Ability to meet established deadlines while working independently. Ability to provide outstanding customer service skills to both internal and external customers. Ability to travel overnight, approximately 10% of the time. Here are some of the preferred skills we are looking for: Prior non-profit experience. Collaboration skills with the ability to work as part of a team. Compensation & Benefits The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details. Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on type of position Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation. Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization. The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are. At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. This position not a match with your skills? Click here to see other opportunities. In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment. EOE/Protected Veterans/Persons with Disabilities #LI-Onsite Join our Talent Community Join our Talent Community to receive updates on new opportunities and future events. Default: Location : Location US-TX-Dallas Posted Date 2 months ago (10/13/2025 11:44 AM) Requisition ID 2025-16389 Job Category Meetings & Memberships Position Type Full Time