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General Manager

2 months ago

Santa Monica, United States Funlab Pty Ltd Full time

Funlab is a location-based entertainment company – recently landed in the USA and taking it by storm With brands including Holey Moley Golf Club, Archie Brothers Cirque Electriq and Hijinx Hotel we are excited to have launched our first locations in Denver, San Francisco, Austin and Houston in 2023 with continued growth into 2024 and beyond


Who Are We?

As pioneers in the location-based entertainment industry, Funlab has 22 years of experience providing memorable experiences for our guests across our 42 locations in Australia and New Zealand. We call ourselves Motherfunners and this role offers a unique opportunity to join our US team as we establish our US operations and get ready to bring the fun stateside.


With four locations secured across the southwestern United States, Funlab is on the lookout for a passionate, professional and fun General Manager for our Holey Moley Golf Club venue in Santa Monica, CA.


Located on the Third Street Promenade, Santa Monica will boast a 27-hole mini golf concept, private function spaces across multiple levels, multiple bars and an outdoor dining area.


Why Work with Us?

  • You get to join the innovative and people focused Funlab team as we launch our fast paced, high growth strategy across the USA
  • Grow and we grow: you'll have the opportunity to grow your career and work alongside industry experts;
  • You'll get to immerse yourself in a people-first culture - focused on upskilling and developing our Motherfunners (team members) to future success;
  • An excellent remuneration package will be offered to the lucky candidate – including medical insurance and 401k matching (up to 3%);
  • Focus on wellbeing and mental health support; access to an EAP, DEI committee, and various inclusivity committees to have an impact and make change
  • Free activities for yourself at ANY and ALL of our Funlab brands;
  • But mainly...just because we're AWESOME


What You'll Do

  • Be a hands-on, guest obsessed leader, motivating and driving your team to provide memorable guest experiences;
  • Drive revenues by running outstanding shifts and going above and beyond for our guests;
  • Create WOW spaces where you and the team can take FUN to the next level
  • Support and inspire an energetic team of hospitality superstars;
  • Manage Front of House & Back of House operations, including but not limited to rosters, training, P&L management, forecasting, casual recruitment, COGs, and labour - keep that brain ticking
  • Continue to build an amazing, collaborative, and inclusive culture;
  • Mentor, develop and upskill your team members;
  • Learn the ropes of managing all aspects of a busy, multi-faceted entertainment venue... and we mean ALL aspects


What You've Got

  • Energy, enthusiasm, positivity - and bucketloads of it
  • Proven hands-on management experience (minimum 2-3 years) in charge of a busy hospitality/entertainment venue
  • An ability to work nights and weekends. After all, that's where the action's at...
  • Experience hosting small-large scale events and executing the guest experience at the highest level
  • Proven experience working autonomously and remotely where needed and be self-motivated
  • Proven ability to work in a fast paced, multi-tasked environment
  • An obsession with providing the best guest experiences
  • Proven experience in all areas of a hospitality venue (bar, kitchen, functions etc)
  • Strong time management skills and high level of experience in administrative tasks - being able to balance these with being a hands-on front of house manager
  • A burning desire to show what you've got and what heights you can take the business


Keen?

At Funlab, we believe it's this unique and enthusiastic culture that makes us great to work with If you're a hard worker who's passionate about people and willing to go above and beyond to show us what you've got, then get in touch already We can't wait to hear from you


*Don’t self-reject We know that women and people in underrepresented communities lean towards applying to roles where they tick all the ‘What You’ve Got’ items, at Funlab we hire for attitude, not skills, so don’t rule yourself out just yet, you might be the Motherfunner we’re looking for