Director of Sales

2 weeks ago

New York, United States ZAK+FOX Full time

We’re looking for a detail-oriented, results-driven, self-starter to oversee our client account/sales team, New York direct sales and our NYC showroom. This position is in-person five days a week (not remote) and based in our NYC showroom.

This person will:

  • Lead ZAK+FOX New York sales strategy; develop annual strategic sales plan and execute approach
  • Represent and promote ZAK+FOX brand and build strong relationships with New York interior designers
  • Prospect and outreach to potential New York clients, introducing new product categories and implementing outreach strategy for new collection launches
  • Complete presentations at client offices and at the New York showroom
  • Oversee New York showroom and related procedures, including creating a valuable client experience, and guiding team to complete effective follow up post appointments
  • Co-create sales strategy and drive sales in new product categories
  • Manage ZAK+FOX New York City sales team, coach team members in account management and sales approach
  • Support all steps of the sales process from initiation to close, including entering sales into software system
  • Facilitate ongoing improvement of internal sales processes to achieve increased efficiencies
  • Generate weekly, monthly, and quarterly sales metrics; document key insights and use data to coach team members and leadership on sales opportunities
  • Guide team in effective communication and problem-solving
  • Facilitate resolution of client concerns and coach team on how to address customer service issues
  • Partner closely with the operations team to streamline sales fulfillment processes
  • Understand ZAK+FOX brand story and embody it in relationships with account partners
  • Travel to key New York accounts and lead sales calls
  • Represent ZAK+FOX at local NYC events in the interior design industry


Required Qualifications:

  • Minimum 8-10 years of sales and/or account management experience
  • Minimum 5+ years of managing people
  • Reporting and data analysis
  • Keen interest and/or prior experience in interior design community
  • Excellent communication and problem-solving skills
  • Proficient in Microsoft Excel and ability to quickly learn new technology
  • Professional demeanor through all forms of communication
  • Willingness to travel
  • Ability to collaborate – we like teamwork

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