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IT Administrator
2 months ago
Job Title: IT Administrator
Location: Albuquerque, NM
Job Summary: Are you a tech-savvy professional looking for a dynamic and rewarding role? We are seeking a skilled IT Administrator to join our team and provide comprehensive IT support to our staff. This is an exciting opportunity to work in a collaborative environment where your expertise will directly impact our operations and help us achieve our goals.
Key Responsibilities:
- Provide top-notch IT support to our dedicated staff, ensuring smooth operations in the quality home care and finance and accounting departments.
- Manage user access, data integrity, and security for essential software portals and systems such as QuickBooks, Sharefile, Barracuda, and state Medicaid portals.
- Troubleshoot and resolve IT issues related to connectivity, compatibility, and performance of systems and equipment, ensuring minimal downtime.
- Maintain and upgrade servers, networks, and hardware as needed, with the potential to bring some outsourced services in-house.
- Stay ahead of technology updates and changes that impact our operations, and effectively communicate these to relevant stakeholders.
- Lead IT projects aimed at streamlining and improving billing, payroll, and invoicing processes, and seek innovative software solutions to automate and optimize data flow.
- Report directly to the CEO and collaborate closely with other leaders.
- Some day travel to another site may also be required (will have access to a company vehicle).
Qualifications:
- At least three to five years of IT experience, preferably in a similar role or industry.
- Degree in IT or a related field, or relevant certifications or stellar experience.
- Excellent communication, problem-solving, and organizational skills.
- Familiarity with Windows environment and Microsoft Office.
Why Join Us?
- Be part of a supportive and collaborative team that values your contributions and encourages professional growth.
- Work in a role that offers variety and challenges, ensuring no two days are the same.
- Enjoy the opportunity to make a meaningful impact on our operations and the services we provide.
