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Client Services Representative

2 months ago

Nashville, United States H&CO USA Full time

An H & CO client is one of the biggest companies in the healthcare industry, and is looking for a:

Client Service Specialist II

Job Type: Hybrid

Location: Nashville, Tennessee

Position Summary:

As a Client Services Specialist II, you'll play a crucial role in ensuring efficient and optimized operations for clients. You'll be responsible for managing project intake, coordinating workflows, and providing excellent customer service to internal stakeholders.

Key Responsibilities:

  • Serve as the primary point of contact for the clients of the company, providing timely updates and support throughout the project lifecycle.
  • Independently handle client-facing communication and maintain system notifications to ensure exceptional customer service.
  • Provide expert consultation on service offerings and assist in driving operational excellence.
  • Coordinate and monitor requests and projects through each stage of the work lifecycle.
  • Support the marketing stragegies.


Requirements:

  • 3+ years of client support experience in healthcare companies.
  • Bachelor’s or associate degree.

Benefits:

  • Hybrid role.
  • One of the biggest companies in the healthcare industry.
  • Career path and wide chances to grow and professionally.
  • Robust health insurance package.