Clinical Director

2 weeks ago


Nashville, United States Shield Health Full time

Position: Clinical Director Chronic Care Management (In-Person)Location: Nashville, TNEmployment Type: Full-Time, On-SiteCompensation: $100-150K🌟 About Shield HealthShield Health is a fast-growing healthcare startup reimagining chronic care management for patients nationwide. By partnering with physicians and leveraging technology, we deliver high-touch, personalized care that improves outcomes and reduces costs. Were looking for a Clinical Director to lead our clinical operations from our Nashville headquarterssomeone who thrives in a fast-paced, collaborative environment and is passionate about building scalable care models that put patients first.🧠 Role OverviewAs Clinical Director, youll oversee a fully remote team of nurses delivering Chronic Care Management (CCM) services to patients on behalf of our physician partners. Youll be responsible for clinical quality, team performance, and operational strategybuilding systems that scale while keeping care deeply human. This is an in-person leadership role based in Nashville, TN.🔑 Key ResponsibilitiesLeadership & Team DevelopmentLead, coach, and inspire a remote clinical team from our Nashville office.Build onboarding, training, and performance frameworks that support clinical excellence and team engagement.Foster a culture of innovation, accountability, and compassion across a distributed workforce.Clinical OversightEnsure all CCM services meet CMS guidelines and evidence-based standards.Review care plans, documentation, and patient interactions to uphold quality and compliance.Serve as a clinical escalation point for complex cases and care coordination challenges.Operational StrategyCollaborate cross-functionally with product, engineering, and operations to optimize workflows and technology.Use data to drive decisionsmonitoring KPIs, identifying trends, and implementing improvements.Support physician onboarding and integration into the CCM program.Compliance & Quality AssuranceStay current on CCM regulations, HIPAA, and clinical best practices.Conduct audits and implement quality improvement initiatives.Ensure documentation and billing practices align with CMS requirements. QualificationsActive RN, NP, or PA license required.5+ years of clinical experience, with 2+ years in a leadership role.Experience managing remote clinical teams and delivering care coordination services.Strong understanding of CCM, population health, and value-based care.Excellent communication, analytical, and organizational skills.Comfortable working in a fast-paced, startup environment.💡 Bonus PointsCertification in Case Management (CCM or ACM).Experience with EMRs, telehealth platforms, and clinical operations.Familiarity with Lean, Six Sigma, or other quality improvement methodologies.


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