Customer Service Rep.

6 days ago


Placerville, United States STRAUCH & COMPANY Full time
Job Details

Job Location
Rancho Convenience - Placerville, CA

Position Type
Part Time

Salary Range
$17.00 - $18.00 Hourly

Job Shift
Any

Job Category
Retail

Description

Upbeat friendly voice, smile, move fast, and SELL SELL SELL Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. You are expected to sell gasoline, car washes, tobacco products, beer, hot food, bakery, candy and various related products to retail customers. Maintains facility, prepares and merchandises products to ensure a high degree of customer satisfaction.

Qualifications

ESSENTIAL FUNCTIONS:
  1. Greet customer with a smile, eye contact, and hello.
  2. Build customer loyalty
  3. Up sell and meet customers needs
  4. End customer transaction with a "thank you, come again"
  5. Responds to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and
  6. Injury/Illness Prevention Manual.
  7. Clean facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards.
  8. Collect payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling.
  9. Interacts positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment.
  10. Communicate effectively and positively both face to face and using the phone. Understand written and oral instructions.
  11. Prepares fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes.
  12. Must adhere to company standards regarding sanitation, refrigeration and cooking;
  13. Responsible for all cash, merchandising and equipment at the facility during assigned shift.
  14. As necessary, instructs customers how to use self-serve equipment.
  15. Prepares required reports to account for all funds and products sold at the facility during assigned shift.
  16. Takes-inventory of items, counts • money and balances reports in accordance with Company policy.
  17. Operates and maintains facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment.
  18. Stock all shelves, including walk-ins, with merchandise.
  19. Maintain time record each week to accurately indicate the hours personally worked.
  20. Maintains assigned "PRIDE" areas.


Scope:

CSR acts as primary contact with the customer. This business is a 7-day, 24-hour operation. Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customer service, receiving and stocking, ABC compliance, and preparation of a frequently changing menu of fast food (hot prepared foods, hot and cold beverages, frozen desserts).

Working Conditions:

Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes from walk-in cooler to normal store environment. Will work in proximity to oven and food warmer. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc.

Physical requirements:
  • Must have the ability to lift at least 25 pounds.
  • Must be able to stand in a confined space for hours at a time.
  • Must be able to work outside during all seasons (summer heat, winter cold and rain)
  • Must be able to work in a fast paced environment while maintaining a high energy level.

#INDCONLearn More

  • Placerville, United States Waste Connections Full time

    El Dorado Disposal, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Placerville, CA! The schedule will be Monday-Friday 8:30am-5pm. Starting pay is $20.00 per hour. The pay range for this job category is $20.00 - $22.37 per hour. DUTIES AND RESPONSIBILITIES: Work in conjunction with other...

  • Customer Service Rep.

    1 month ago


    Placerville, United States STRAUCH & COMPANY Full time

    Job DetailsJob Location Rancho Convenience - Placerville, CA Position Type Part Time Salary Range $17.00 - $18.00 Hourly Job Shift Any Job Category Retail Description Upbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. You are...


  • Placerville, United States STRAUCH & COMPANY Full time

    Job DetailsJob LocationRancho Convenience - Placerville, CAPosition TypePart TimeSalary Range$17.00 - $18.00 HourlyJob ShiftAnyJob CategoryRetailDescriptionUpbeat friendly voice, smile, move fast, and SELL SELL SELL! Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. You are expected to sell...


  • Placerville, United States Waste Connections Full time

    Waste Connections - 580 Truck Street [Customer Service Representative] As a Customer Service Representative at Waste Connections, you'll: Work in conjunction with other departments to resolve customer disputes; Interview customers and record interview information into computer for customer service; Talk with customers by phone and in person, to receive...


  • Placerville, United States Waste Connections Full time

    El Dorado Disposal, a Waste Connections company, is looking for ahigh energyCustomer ServiceRepresentativeto join the team inPlacerville, CA!The schedule will beMonday-Friday 8:30am-5pm.Starting pay is $22.00 per hour.The pay range for this job category is $20.00 - $22.37 per hour.DUTIES AND RESPONSIBILITIES:Work in conjunction with other departments to...


  • Placerville, United States Red Hawk Full time

    DUTIES AND RESPONSIBILITIESProvide excellent customer service. Example: If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to...


  • Placerville, United States Red Hawk Full time

    DUTIES AND RESPONSIBILITIESProvide excellent customer service. Example: If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to...


  • Placerville, United States Community Choice Financial Family of Brands Full time

    Overview: At California Check Cashing Stores, were more than a financial service provider; were a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring...


  • Placerville, United States Redhawk Full time

    DUTIES AND RESPONSIBILITIES Provide excellent customer service.Example: If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to...


  • Placerville, California, United States Redhawk Full time

    About RedhawkWe are a dynamic and customer-centric organization, dedicated to delivering exceptional experiences to our guests. Our team is passionate about providing personalized service, creating memorable moments, and fostering a culture of excellence.


  • Placerville, United States Health Plan San Joaquin Full time

    The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. We are hiring a Customer Service Representative to join our team! Must reside in California - In office role. What You Will Be Doing: Under direct supervision, responsible for responding to and resolving a variety of...


  • Placerville, California, United States Spirit Halloween Full time

    Job Summary">Spirit Halloween is looking for a Store Team Member to join our dynamic retail team. As a Store Team Member, you will play a key role in delivering an exceptional customer experience and driving sales growth.">Key Responsibilities">"> Provide excellent customer service, ensuring that every customer leaves the store feeling satisfied and valued">...


  • Placerville, United States Marshall Medical Center Full time

    Department: Information Technology Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $26.10 - $32.62 Job Description: POSITION SUMMARY The Help Desk Rep provides customer support for Information Technology including, telecom equipment, software, hardware and peripherals for Marshall...


  • Placerville, United States SRS Merchandising Full time

    Experienced Continuity Merchandiser – Part-time. SRS is seeking experienced dedicated individuals to be part of our Merchandising Services As Merchandiser, you play a crucial role in maintaining the seamless flow of products on the shelves. Your efforts directly impact customer satisfaction and store efficiency. 60 Minutes, Big Impact: In just 60 minutes...


  • Placerville, United States Suburban Propane Gas Corporation Full time

    Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times - Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer informati Relations, Specialist, Customer Service, Business Services, Customer


  • placerville, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being...


  • Placerville, United States Rite Aid Full time

    Rite Aid Corp. - 1220 Broadway [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with customers in a friendly and efficient manner while completing customer transactions...

  • Driver Helper

    1 month ago


    Placerville, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    2 months ago


    Placerville, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    2 months ago


    Placerville, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...