Business Analyst CRM

5 days ago


Rock Hill, United States Vaco Full time

Responsibilities include but are not limited to:

  • Driving the creation and delivery of value-added IT solutions for Finance, Accounting, and Sales.
  • Performing data extraction and analysis to assist teams with decision-making processes.
  • Developing and implementing policies and standards for systems development life cycle, user administration, and application development, consistent with evolving governance, SOX, and management principles.
  • Documenting comprehensive business requirements, including process flows, business rules, interface design, data analysis, and data mapping.
  • Creating system, end-user, and project documentation.
  • Assisting with direct support of various operational departments.
  • Conducting gap analysis to identify current and future needs for process improvements.

This Business Analyst role involves significant functional business analysis, troubleshooting, problem-solving, reporting, and ERP support. The analyst will play a key role in supporting business operations and driving process improvements.

Travel and Availability:
Up to 25% travel is required for this role. You must also be willing to work after hours, including weekends and holidays, as needed.

Preferred Qualifications:

  • 1 year of business process experience in sales, supply chain, manufacturing, accounting, or finance.
  • Experience with Stratix ERP.
  • 1 year of experience in a Business Analyst role with Salesforce.
  • CCBA or higher certification from the International Institute of Business Analysis.
  • General understanding of project management principles.



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