Data & Employee Support Representative

3 weeks ago

Olathe, United States Olathe Public Schools Full time
Job Description

POSITION TITLE: Data & Employee Support Representative (DESP)

DEPARTMENT/LOCATION: Employee Services / Education Center

STATUS: Classified - Nonexempt, Full Time

HOURS OF WORK/CALENDAR: 40+ hours a week / 242-day calendar

STARTING PAY: $21 HOURLY

POSITION SUMMARY: Under general supervision, the DESP will help support all areas of Employee Data processing and provide exceptional employee support by phone, email or in-person. The DESP will be responsible for completing the assigned transaction workloads efficiently and in time.

The DESP has the responsibility to communicate and interact with other departments to research and resolve issues that may arise from transaction processing.

PRIMARY DUTIES/RESPONSIBILITIES:
  • Respond to employee inquiries via phone, email, and chat in a timely and professional manner.
  • Accurately input and verify individual or mass data in databases and systems.
  • Maintain data integrity and accuracy by reviewing, validating, and performing regular quality checks.
  • Conduct validation with reasonable checks and analysis of data received prior to making changes in the system to avoid errors.
  • Manage sensitive information including but not limited to salary, and personal information.
  • Collaborate with team members to resolve data discrepancies and address issues promptly.
  • Responsible for reviewing and validating personnel change transactions.
  • Develop strong knowledge of the District's policies and procedures to understand data and reasonable checks of data received for input.
  • Assist with developing and maintaining procedural documentation of internal and external processes.
  • Collaborate with KPERS Designated Agent to ensure accuracy of KPERS payroll deductions for district employees.
  • Periodically prepare and submit KPERS per pay period reports. Manage adjustments as needed.
  • Communicate with and respond to KPERS Staff regarding inquiries pertaining to KPERS covered wages, employment history and status changes.
  • Perform other duties and responsibilities as assigned.

Education and Experience Requirements:
  • High school diploma or GED required
  • 2 -3 years' experience related to Data Management, HRIS and/or HCM systems support
  • Demonstrates strong customer service skills including the ability to defuse difficult situations
  • Demonstrates flexibility and adaptability in performing work duties
  • Strong organizational and time management skills and can prioritize work, with an emphasis on the accuracy and attention to detail.
  • Solid written and verbal communication
  • Experience with Oracle Cloud Fusion preferred

Required Knowledge, Skills and Abilities:
  • Ability to work under time constraints to ensure critical deadlines are met
  • Attention to detail and strong organizational and work prioritization skills
  • Ability to perform repetitive tasks with accuracy
  • Experience and basic proficiency with Microsoft Office
  • Ability to handle sensitive issues with discretion while maintaining trust and confidentiality
  • Desire and ability to be a team player

PHYSICAL REQUIREMENTS:

This position requires the performance of light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The position typically involves 80% sitting, 10% walking, and 10% standing. The position requires visual acuity as well as frequent hearing and talking and some crouching, grasping, kneeling, lifting, pulling, pushing, stooping, and significant fine finger dexterity. This position is performed in an indoor and generally hazard free environment.

IMPORTANT EMPLOYMENT STATEMENTS

The statements above are intended to describe the general nature of the work being performed and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. This document describes the position currently available. The District reserves the right to modify job duties or job descriptions at any time.

The Olathe Public Schools prohibit discrimination on the basis of race, color, ethnicity, national origin, sex, disability, age, religion, sexual orientation or gender identity in its programs, activities or employment as required by applicable federal and state laws.

CLEARANCES REQUIRED: Criminal Justice Fingerprint, Background Clearance, TB TestLearn More

  • Data & Employee Support Representative

    6 days ago

    Olathe, United States Olathe Public Schools Full time

    Job DescriptionPOSITION TITLE: Data & Employee Support Representative (DESP)DEPARTMENT/LOCATION: Employee Services / Education CenterSTATUS: Classified - Nonexempt, Full TimeHOURS OF WORK/CALENDAR: 40+ hours a week / 242-day calendarSTARTING PAY: $21 HOURLYPOSITION SUMMARY: Under general supervision, the DESP will help support all areas of Employee Data...

  • Data Control

    3 weeks ago

    Olathe, United States Olathe Public Schools Full time

    Job DescriptionPOSITION TITLE: Data Control & Projects Support Analyst (DCPSA) DEPARTMENT/LOCATION: Employee Services / Education Center STATUS: Classified - Exempt, Full Time HOURS OF WORK/CALENDAR: 40+ hours a week / 242-day calendar STARTING PAY: $65,000 POSITION SUMMARY: The DCPSA will be responsible for providing advanced data analysis tasks involving...

  • Data Control

    4 weeks ago

    Olathe, United States Olathe Public Schools Full time

    Job DescriptionPOSITION TITLE: Data Control & Projects Support Analyst (DCPSA) DEPARTMENT/LOCATION: Employee Services / Education Center STATUS: Classified - Exempt, Full Time HOURS OF WORK/CALENDAR: 40+ hours a week / 242-day calendar STARTING PAY: $65,000 POSITION SUMMARY: The DCPSA will be responsible for providing advanced data analysis tasks involving...

  • Customer Support Representative

    2 months ago

    Olathe, Kansas, United States DH Pace Full time

    Customer Support RepresentativeDH Pace Company, Inc. is a leading provider of door and door-related products and commercial security solutions. We are seeking a highly skilled Customer Support Representative to join our team in Olathe, KS.Key Responsibilities:Respond promptly and professionally to inbound customer inquiries via phone, email, and other...

  • Customer Service Representative

    2 months ago

    Olathe, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Representative

    1 month ago

    Olathe, United States LoanMax Title Loans Full time

    Job DescriptionLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...

  • Customer Service Representative

    2 weeks ago

    Olathe, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Installation Specialist

    2 weeks ago

    Olathe, Kansas, United States Data Business Equipment Full time

    Job OverviewData Business Equipment is seeking a skilled Installation Specialist to join our team. This role involves the transportation of products to clients, performing initial installations, and relocating equipment. Additionally, the selected candidate will assist in the home office warehouse when needed.The estimated salary for this position is $65,000...

  • Data Analyst and Project Coordinator

    4 weeks ago

    Olathe, Kansas, United States Olathe Public Schools Full time

    About the Job:The Olathe Public Schools are seeking a highly skilled Data Analyst and Project Coordinator to join their team. This role is responsible for providing advanced data analysis tasks, including compiling and analyzing statistical compensation and payroll data.This position plays a key role in supporting Employee Services projects, ensuring the...

  • Equipment Deployment Technician

    2 weeks ago

    Olathe, Kansas, United States Data Business Equipment Full time

    Job DescriptionWe are seeking a highly skilled Equipment Deployment Technician to join our team at Data Business Equipment. As an Equipment Deployment Technician, you will be responsible for transporting products to clients, performing initial installations, and relocating equipment. Additionally, you will assist in the home office warehouse when needed.The...

  • Data Scientist I

    2 weeks ago

    Olathe, United States Terracon Full time $74,900 - $116,100

    Job DescriptionWe are seeking a passionate Data Scientist to leverage AI expertise in addressing innovative challenges across engineering domains, including pavement engineering and beyond. The ideal candidate has hands-on experience in implementing and optimizing AI models to deliver impactful solutions.Key ResponsibilitiesDevelop, modify, and implement...

  • Data Scientist I

    2 weeks ago

    Olathe, United States Terracon Full time $74,900 - $116,100

    Job DescriptionWe are seeking a passionate Data Scientist to leverage AI expertise in addressing innovative challenges across engineering domains, including pavement engineering and beyond. The ideal candidate has hands-on experience in implementing and optimizing AI models to deliver impactful solutions.Key ResponsibilitiesDevelop, modify, and implement...

  • Customer Service Representative

    6 days ago

    Olathe, Kansas, United States Culligan Midwest Full time

    Culligan Midwest is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound calls and performing administrative duties such as collections, accounts receivable, data entry, payment entry, billing, scheduling service and sales appointments.Requirements:High school...

  • Transportation and Installation Professional

    2 weeks ago

    Olathe, Kansas, United States Data Business Equipment Full time

    Job SummaryData Business Equipment is looking for a highly skilled Transportation and Installation Professional to join our team. As a key member of our logistics and installation team, you will be responsible for transporting products to clients, performing initial installations, and relocating equipment. Additionally, you will assist in the home office...

  • Customer Solutions Representative

    2 weeks ago

    Olathe, United States Husqvarna Group Full time

    As a Customer Solutions Representative at Husqvarna Construction, you will take direct phone calls from customers and sales reps regarding products and orders. You will also document key information with every point of contact. This position is critical for representing the company as a point of contact to provide solutions for all customers, both internal...

  • Customer Solutions Representative

    2 weeks ago

    Olathe, United States Husqvarna Group Full time

    As a Customer Solutions Representative at Husqvarna Construction, you will take direct phone calls from customers and sales reps regarding products and orders. You will also document key information with every point of contact. This position is critical for representing the company as a point of contact to provide solutions for all customers, both internal...

  • Customer Service Representative with Benefits

    4 weeks ago

    Olathe, Kansas, United States Culligan Midwest Full time

    Full-time Customer Support RoleCulligan Water of Kansas City is seeking a highly skilled and customer-focused individual to join our team. As a Customer Service Representative, you will be responsible for handling a high volume of inbound calls, as well as performing administrative duties such as collections, accounts receivable, data entry, payment entry,...

  • Customer Service Representative

    1 month ago

    Olathe, Kansas, United States TAFS Full time

    At TAFS, we're always looking for talented individuals to join our team. If you're passionate about providing excellent customer service, this could be the perfect opportunity for you.About UsTAFS is a dynamic and forward-thinking company that values its employees and customers above all else. We're committed to delivering exceptional services and building...

  • Customer Service Representative II

    4 months ago

    Olathe, United States Olathe Full time

    If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (up to 19 hours) Job Summary Hiring Range - $ 18.25 to $19.90 hourly depending on qualifications Are you looking for a part-time job and have a passion for libraries? Do you enjoy providing excellent customer service? We are...

  • Customer Service Representative II

    6 days ago

    Olathe, United States Olathe Full time

    If you are a current City of Olathe employee, please click this link to apply through your Workday account.Employment TypePart Time (up to 19 hours)Job SummaryHiring Range - $ 18.25 to $19.90 hourly depending on qualificationsAre you looking for a part-time job and have a passion for libraries? Do you enjoy providing excellent customer service? We are...