Broadband Technician I, II, or III

1 day ago

Seattle, United States Astound Full time
Broadband Technician I, II or III Seattle, WA Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services. To develop your career, we provide one-on-one training and coaching, a supportive work environment, and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition, and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. The Broadband Technician is responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The Broadband Technician is required to communicate with leadership and dispatch as needed. Where you will work: This position will be based in Astound's Seattle, WA office and would be an in-office/field role. A Day in the Life of the Broadband Technician: Residential installs and disconnects (data, video, phone) on customer premises Ensure/record correct RF and signal levels within specifications Communication with leadership and dispatch as needed Customer education Operate company vehicle in a safe and responsible manner Other duties as assigned What You Bring to the Table: Experience: 0 (Entry Level) Competencies: Maintain satisfactory driving record and have a valid driver's license Knowledge, Skills, and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn skills; Problem-solving; Time Management; Teamwork; Working alone Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life, and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program (after 1 year of employment up to $4,000.00 per calendar year) Employee discount program (if in our serviceable area) Benefits listed above are for regular full-time positions Base Pay Range: Broadband Technician I - $20.00 - $28.00 per hour Broadband Technician II - $21.00 - $29.40 per hour Broadband Technician III - $22.05 - $30.87 per hour Perks of the Position: Training (Ladder Safety, Fiber Installation) Home Garaging (if you qualify) Provided tools, uniforms, and work truck Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable, and inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. J-18808-Ljbffr

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