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Full Time Keyholder

2 months ago

Newport Beach, United States AG Jeans Full time

*Please attach resume*


AG Jeans is seeking a Full Time Keyholder for its Fashion Island location.


The Keyholder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Keyholder consistently focuses on being effective and efficient while supporting the brand.


This position will report to the Store Manager.


Responsibilities:

Sales & Profitability:

  • Continually drive sales performance at store, by meeting or exceeding topline sales goals
  • Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)
  • Seek efficient and controllable operational expenses (shipping, supplies, etc.)


Human Resources:

  • Support management with ongoing tasks such as: training, developing, coaching, mediating and motivating team members


Operations:

  • Ensure all company policies and procedures are adhered to including loss prevention measures
  • Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture/equipment
  • Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock
  • Support the operations team as necessary


Visuals:

  • Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager
  • Maintain impeccable visual standards for all product in store, both on the sales floor and back of house


Customer Service:

  • Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
  • Support and grow the clienteling program to meet or exceed company objectives


Additional Responsibilities:

  • Partner with peer stores and next level management to achieve company objectives
  • Responsibilities may change as deemed necessary in order to support brand initiatives


Requirements:

  • A genuine interest in the fashion industry
  • Knowledge of retail POS systems
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
  • Sound understating of retail math and retail specific key performance indicators
  • Excellent communication skills
  • Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories
  • College education preferred
  • Some lifting required (up to approximately 25lbs)
  • Ability to climb ladders
  • Ability to work daytime, evenings and weekends
  • Travel (approximately 10%)


Benefits:

  • Hourly + 2% Commission, Clothing Allowance, & Medical