Central Sales- Lead Specialist

Lead Specialist OpportunityHyatt seeks an enthusiastic Lead Specialist to join our growing Central Sales Management department, where you'll focus on group lead response for a portfolio of Select & Full Service hotels. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. We turn trips into journeys, encounters into experiences, and jobs into careers.This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. What sets us apart is our purposeto care for people so they can be their best. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: annual allotment of free hotel stays at Hyatt hotels globally, flexible work schedule, work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center, a global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption, paid time off, medical, dental, vision, 401K with company match.As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of empathy, inclusion, integrity, experimentation, respect, and wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. The Central Services Lead Specialist is someone who has demonstrated through performance a thorough understanding and competence in Group & Transient sales, Hyatt systems, and the hotel/business travel industry. The Central Sales Lead Specialist will be responsible for responding to leads at multiple Select Service & Full Service properties daily. They will receive leads from many different sources, interact with clients, create proposals, and respond in a way that is beneficial for each hotel and its individual goals. This person will utilize Envision and other sales tools to promptly respond to leads to increase conversion and revenue. This position will also be responsible for the submission of Corporate transient leads through Cvent Transient, with direction provided by the property. They will have thorough experience with professional selling skills: opening, probing, supporting, and closing. Must possess exceptional negotiating skills. Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces, and profiling accounts. Communication and organizational skills are of utmost importance for this position.Qualifications: Experience Required: a true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, strong organization and presentation skills, must be able to work independently and simultaneously manage multiple tasks, must be outgoing and a proven self-starter, a minimum of 3-5 years of hotel sales or comparable experience preferred, must be proficient in general computer knowledge, Envision, Opera, and Cvent. Experience Preferred: Bachelor's degree, previous Hyatt Group Selling experience.The salary range for this position is $70,000-$75,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.We welcome you: Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.Primary Location: US-IL-Chicago Organization: Hyatt Corporate Office Pay Basis: Yearly Job Level: Full-time Job: Sales Req ID: CHI015012 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.