Customer Service Associate

3 days ago


Lenexa, United States Splintek Inc Full time
Job Type

Full-time

Description

Splintek is a Lenexa based, made in the USA manufacturing company in the business of providing high-quality healthcare products to Retailers, Professionals and direct to consumers since 1996. Innovation, team-based, high energy, casual business environment. Splintek's mission is to enhance the quality of life globally by innovating healthcare products for better sleep, more comfort, and overall health. Please visit our website at www.sleepright.com

PRIMARY OBJECTIVE OF POSITION

Receive and resolve a variety of customer requests and inquiries primarily through phone and email communication. Provide exceptional customer service and professionalism during all transactions.

DUTIES AND RESPONSIBILITIES / ESSENTIAL FUNCTIONS
  • Answer the company phones and greet all callers cheerfully and professionally.
  • Regularly check and promptly respond to any emails and voicemail messages
  • Establish, develop, and maintain strong and effective working relationships with all customers, prospects, and visitors with a goal of increasing customer satisfaction and loyalty
  • Take ownership of customer problems and concerns and resolve them with empathy and a sense of urgency. Always keep customers informed of actions being taken to address each issue
  • Process orders from assigned customers
  • Provide general administrative support as needed for the corporate office

Requirements

EDUCATION

REQUIRED:
  • High school diploma or GED

EXPERIENCE AND SKILL

REQUIRED:
  • 1+ years of customer service or administrative experience
  • Must speak, read, and write English with high proficiency to communicate effectively with customers
  • Must be self-motivated with the ability to work independently with little supervision
  • Experience with and strong working knowledge of WORD, Excel, and Outlook
  • Ability to type at least 50 words per minute

PREFERRED:
  • 5+ years of customer service or administrative experience
  • AR and AP clerk experience

**We are NOT interested in working with recruiters or employment agencies at this time. Please do not email about potential candidates.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Vision: Use vision to read, write, type, operate office, electronic, and manufacturing equipment, and make fine adjustments.

Speaking/Hearing: Give and receive information through speaking and hearing.

Motor Coordination: Requires hands to operate equipment.

Lift/Carry: Regularly lift, push, and move up to 50lbs.

Environment: Office and warehouse environments may be dust, contain sharp edges, include areas that are not well lit, the floor may be uneven or cracked, and the facility may be subject to variations in temperature.Learn More

  • Lenexa, Kansas, United States United Parcel Service Full time

    Deliver Exceptional Customer ExperiencesAs a seasonal Customer Service Delivery Associate, you will ride along with a Package Delivery Driver in a brown truck, assisting with package delivery and providing excellent customer service.This is an excellent opportunity for those looking to develop their skills in customer-facing roles, working in a dynamic team...


  • Lenexa, United States Capitol Federal Savings Bank Full time

    Pay: Up to $20.00/hour. Job Type: Full-time. If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the frontline of support and help to ensure that our customers are satisfi Customer Service, Associate, Service, Retail, Banking, Customer


  • Lenexa, United States Capitol Federal Savings Bank Full time

    Pay: Up to $20.00/hour. Job Type: Full-time. If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the frontline of support and help to ensure that our customers are satisfi Customer Service, Associate, Service, Retail, Banking, Customer


  • Lenexa, United States Capitol Federal Savings Bank Full time

    Pay: Up to $20.00/hour. Job Type: Full-time. If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the frontline of support and help to ensure that our customers are satisfi Customer Service, Associate, Service, Retail, Banking, Customer Learn More


  • Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full time

    Job OverviewWe are seeking a highly skilled and motivated Cashier and Guest Relations Manager to join our team at the Choctaw Resort Development Enterprise. As a key member of our Player Services team, you will be responsible for providing exceptional customer service and ensuring a seamless gaming experience for our guests.ResponsibilitiesProcess cash...


  • Lenexa, United States Splintek Inc Full time

    Job Type Full-timeDescriptionSplintek is a Lenexa based, made in the USA manufacturing company in the business of providing high-quality healthcare products to Retailers, Professionals and direct to consumers since 1996. Innovation, team-based, high energy, casual business environment. Splintek's mission is to enhance the quality of life globally by...


  • Lenexa, United States Splintek Inc Full time

    Job Type Full-time Description Splintek is a Lenexa based, made in the USA manufacturing company in the business of providing high-quality healthcare products to Retailers, Professionals and direct to consumers since 1996. Innovation, team-based, high energy, casual business environment. Splintek's mission is to enhance the quality of life globally by...


  • Lenexa, United States Architectural Surfaces Full time

    ABOUT USArchitectural Surfaceshas been a worldwide leader in granite, marble, quartz, tile, and soapstone supply, now in over twenty locations across the United States. Our deep industry experience and excellent reputation give us access to the finest quarries in the world, while our diverse customer base gives us the buying power to bring our customers...


  • Lenexa, Kansas, United States Family Dollar Full time

    Family Dollar is seeking a highly skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers.Job SummaryAs a Customer Service Representative at Family Dollar, your primary responsibilities will...


  • Lenexa, United States City of Lenexa (KS) Full time

    The Parks & Recreation department is currently accepting applications for a Customer Service Supervisor to work out of the Rec Center. The City of Lenexa team is a big family and offers work/life balance that many people are seeking. We appreciate our employees and value training and education to empower all employees to perform their jobs in the most...

  • Food Service Associate

    18 hours ago


    Lenexa, Kansas, United States Sam's Club Full time

    Job Summary: We are seeking a highly skilled Food Service Associate to join our team at Sam's Club. As a Food Service Associate, you will be responsible for preparing and serving food, maintaining a clean and safe environment, and providing exceptional customer service. The ideal candidate will have previous experience in food preparation and service, as...


  • Lenexa, Kansas, United States City of Lenexa (KS) Full time

    About the RoleWe are seeking a highly skilled Customer Service Operations Manager to join our Parks and Recreation department in Lenexa, KS. As a key member of our team, you will be responsible for supervising and training customer service staff, ensuring exceptional customer experience, and supporting registration and reservation processes.Key...


  • Lenexa, United States Penske Truck Leasing Co., L.P. Full time

    Address: 17225 West 116th Whats the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penskethe person greeting our customers when they...

  • Customer Sales

    2 days ago


    Lenexa, United States SiteOne Landscape Supply Full time

    Company Overview SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. SiteOne Landscape...

  • Customer Sales

    4 days ago


    Lenexa, United States SiteOne Services Full time

    SiteOne - 8306 Hedge Lane Ter [Retail Associate / Team Member] As a Customer Sales & Service Rep at SiteOne, you'll: Assist customers with their questions and needs, either in person, via the phone or through online ordering; Pull and prepare inventory orders for customer pick up or delivery; Proactively identify and capitalize on opportunities to grow sales...


  • Lenexa, Kansas, United States Wal-Mart Stores , Inc. Full time

    OverviewWe are seeking a skilled and enthusiastic Retail Sales Associate to join our team at Walmart. As a key member of our sales floor, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.SalaryThe hourly wage range for this position is $15.35 to $25.00, with opportunities for annual...


  • Lenexa, United States TEKsystems Full time

    Description: TEKsystems is partnered with a leading provider of diagnostic information services seeking Customer Service Representatives to join their team in Lenexa, KS! The Customer Care Representative demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer...


  • Lenexa, United States Penske Full time

    **Address:** 17225 West 116th **What's the Job?** Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our...


  • Lenexa, United States AdventHealth Full time

    Customer Service Specialist - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Vision, Medical & Dental Benefits from Day One Student Loan Repayment Program Received Magnet recognition from the American Nurses Customer Service Specialist, Customer Service, Specialist, Patient Care, Retail, Healthcare


  • Lenexa, United States eTeam Full time

    Job Title: Customer Service Representative Location: KSH5K10101 Renner Blvd, Lenexa KS 66219 Pay Rate: $20/hr Duration: 3 Months Shift : Monday - Friday 7:00am - 4:00pm Job Description: Summary Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication...