Front Desk Coordinator

Front Desk Coordinator (Term - Limited)The Office of the Attorney General/Department of Law is the "People's Lawyer." The Attorney General, Phil Weiser, was elected by the people of Colorado and is the State's chief lawyer and law enforcement official. Our vision for the Department of Law is: "Together, we serve Colorado and its people, advancing the rule of law, protecting our democracy and promoting justice for all." Our core values and commitment to diversity, equity, and inclusion, drive our actions and demonstrate our focus on being principled public servants who are innovative and better together.This position is open only to Colorado state residents. This Front Desk Coordinator (Administrative Assistant II) will mainly provide front desk office support at the Wells Fargo Building, also referred to as DOL North. This person will also be responsible for managing mail received via United States Postal Service (USPS), delivery services, and e-filing. Specific responsibilities include:Front Desk Office SupportGreet visitors to the Department of LawAnswer and direct calls received on the main telephone lineCollect call tracking data, such as total number of calls, call types, and other relevant call informationProvide timely and professional response to voicemail messagesAccept deliveries and service of processes for the DepartmentDocument Receiving, Sorting and DistributionSort and distribute USPS mail and e-filings daily to appropriate sectionsOversee mail and e-filing processesAccept and route Service of Process, deliveries and packages for the DepartmentLog in service of process and other documentsMiscellaneous Office DutiesSupport operational functions by assisting with unit and administrative tasks (e.g. make photocopies and produce written documents such as reports, spreadsheets, and other related materials as requested)This recruitment may be used to fill more than one Administrative Assistant II positions in the Administration section. Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act.Minimum Qualifications:Two years of administrative assistant or clerical support in a professional office setting as the main function of your job. This experience must include providing front-facing customer service and managing calls.ORA combination of related education and/or relevant experience in administrative assistant or clerical support in a professional office setting as the main function of your job totaling two years.Qualified applicants must have at least one year of administrative assistant/office clerical support experience, which includes providing front-facing customer service and managing calls.Required Competencies:Demonstrated attention to detail to ensure accuracy, thoroughness, and consistency of all work productStrong interpersonal skills and ability to work collaboratively on a teamDemonstrated customer service skills and ability to de-escalate situationsTime management skills, including the ability to adapt as needed to meet shifting priorities and deadlinesProficiency in MS Office, including Word, Excel, and OutlookExcellent oral and written communication skillsOrganizational skills, including the ability to plan and prioritize tasksConditions of Employment:Applicants must pass a thorough background investigation prior to appointment.The position will be required to work in the office 5 days per week (Monday -Friday) from 8:00 am - 5:00 pm.Majority of work will be performed at DOL North location (1700 Lincoln Street), however occasionally work will be performed at DOL South location (1300 Broadway).Required Application Materials:A completed State of Colorado ApplicationCurrent ResumeCover Letter: A detailed cover letter explaining your interest in the positionThe State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher at hr@coag.gov.The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.