Genesys IVR developer

Greetings from Purple Drive Technologies Role: Genesys Developer Location: Newark NJ 5 Yrs. in coding / developing in Contact Center Platforms (Routing/Reporting call flows IVR Conversational AI ChatBots Call Recording WFM etc.) 2 yrs. in Cloud enablement of Contact center solution especially in Migrating from OnPrem to CCaaS Cloud solution. ...

ECCS Call routing developer with Genesys 8.5 and SIP experience Hands on experience with very largescale deployment of Genesys 8.5 Framework Configuration and Management Routing & Media components with integration experience with SBC. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers routing layer...

Description: Data Analyst/BI developer needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the...

Genesys ConsultantLocation: Newark, NJ (On-site/Hybrid - Remote options available)We are seeking a skilled Genesys Consultant with a Data background to collaborate with Genesys IVR developers to analyze and optimize the customer journey within our IVR flow. The ideal candidate will assess and ensure that essential data points are accurately tracked...

Genesys ConsultantLocation: Newark, NJ (On-site/Hybrid - Remote options available)We are seeking a skilled Genesys Consultant with a Data background to collaborate with Genesys IVR developers to analyze and optimize the customer journey within our IVR flow. The ideal candidate will assess and ensure that essential data points are accurately tracked...

IRIS Software Inc. is seeking a highly skilled BI Developer to work with Genesys IVR developers and analyze customer journey data. The ideal candidate will have experience in all common contact center processes, KPIs, and metrics, as well as working knowledge of BI/Analytics tools like PowerBI and Tableau.Key Responsibilities:Collaborate with Genesys IVR...

Role: Genesys Reporting ConsultantLocation: Newark, NJ (Onsite)Job Type: ContractJob Description:Looking for resource who has experience with IVR/Contact center data reporting.Experience with Genesys is preferred, but resources who have worked with IVR/Contact Center reporting using a different platform as well would work.Strong experience on Call center /...

Role: Genesys Reporting ConsultantLocation: Newark, NJ (Onsite)Job Type: ContractJob Description:Looking for resource who has experience with IVR/Contact center data reporting.Experience with Genesys is preferred, but resources who have worked with IVR/Contact Center reporting using a different platform as well would work.Strong experience on Call center /...

Role: Genesys Reporting ConsultantLocation: Job Type: ContractJob Description:Seeking a resource with expertise in IVR/Contact Center data reporting.Experience with Genesys is preferred, but resources with experience in IVR/Contact Center reporting using a different platform are also suitable.Strong experience in Call center / contact center reporting and...

Job Title: Senior Business Intelligence DeveloperWe are seeking a highly skilled Senior Business Intelligence Developer to join our team at Diverse Lynx LLC. As a key member of our organization, you will be responsible for working with our Genesys IVR developers to understand how they track the customer journey in the IVR flow. Your task will be to ensure...

Description: Data Analyst/BI developer needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the...

Job DescriptionWe are seeking a highly skilled Senior Data Analyst and Business Intelligence Specialist to join our team at Lorven technologies. The ideal candidate will have a strong background in PowerBI and Tableau, as well as experience working with contact center processes and data.The successful candidate will work closely with our Genesys IVR...

Job Title: Data Analyst Business Intelligence DeveloperWe are seeking a highly skilled Data Analyst Business Intelligence Developer to join our team at Hire Talent. As a Data Analyst Business Intelligence Developer, you will work closely with Genesys IVR developers to understand how they track customer journeys in IVR flows. Your primary responsibility will...

Job Title: Business Intelligence DeveloperWe are seeking a skilled Business Intelligence Developer to join our team at FYI Solutions.Key Responsibilities:Collaborate with Genesys IVR developers to track customer journey data and ensure necessary data points are captured in the IVR flow.Identify improvement opportunities and bottlenecks in the IVR flow to...

Job Title: Data Analyst Level of Experience: 3-5 years Description: Data Analyst/BI developer needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if...

Job Title: Business Intelligence DeveloperJob Summary: We are seeking a highly skilled Business Intelligence Developer to join our team at Spectraforce Technologies.Key Responsibilities:* Collaborate with Genesys IVR developers to understand customer journey tracking in IVR flows* Ensure necessary data points are tracked in the appropriate parts of the flow*...

We are seeking a skilled IVR/Chatbot Developer to design, develop, and maintain cutting-edge interactive voice response (IVR) systems and chatbots.The ideal candidate will have a strong background in software development, natural language processing (NLP), and machine learning (ML), as well as a passion for creating intuitive and user-friendly conversational...

Contact Center ExpertiseAs a seasoned Cloud Contact Center Platform Engineer, you will design, configure, develop, and support Conversational IVR's and Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Your expertise in API/Web Service integrations to back-end systems (REST, Json, and SQL database) will be invaluable in delivering...

We are seeking a highly skilled Genesys Voice Developer to join our team at Centraprise. The ideal candidate will have in-depth knowledge of the Genesys Outbound Framework and experience with configuration and options as it relates to OCS, specifically versions 8.1.5xx.x.The successful candidate will be proficient in developing Genesys Inbound strategies,...

Job Title: Genesys Reporting DeveloperAt Spruce Infotech, we are seeking a skilled Genesys Reporting Developer to join our team. As a key member of our reporting team, you will be responsible for designing, developing, and maintaining reporting solutions within the Genesys platform.Key Responsibilities:Design and develop reporting solutions using Genesys...