IVR/Chatbot Developer Position at Spruce Infotech
2 hours ago
We are seeking a skilled IVR/Chatbot Developer to design, develop, and maintain cutting-edge interactive voice response (IVR) systems and chatbots.
The ideal candidate will have a strong background in software development, natural language processing (NLP), and machine learning (ML), as well as a passion for creating intuitive and user-friendly conversational interfaces.
Key Responsibilities:
- Design and develop IVR systems and chatbots to meet business requirements and user needs.
- Implement NLP algorithms and techniques to understand and interpret user input.
- Integrate IVR systems and chatbots with backend APIs, databases, and other third-party services.
- Collaborate with cross-functional teams to define and refine product features.
- Conduct testing and debugging to ensure high quality and reliability.
- Stay updated with the latest advancements in AI, NLP, and conversational technologies.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proven experience in software development, with expertise in programming languages such as Python, Java, or JavaScript.
- Strong understanding of NLP techniques and frameworks.
- Experience with ML algorithms and libraries.
- Familiarity with IVR platforms and telephony protocols.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and in a team environment.
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