Employee Relations Lead

1 week ago

Atlanta, United States Chick-fil-A, Inc. Full time

 

As Chick-fil-A Supply continues to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent support structure to meet our growing business needs. The Talent Relations Leader will support these capabilities and scale to meet these needs.

 

The Talent Relations Leader will serve as the People leader of the Talent Relations Team. The Talent Relations Leader will oversee the assignment, management, and direction of Talent Relations matters and Compliance. This role is responsible for directing the work of future Talent Relations Advisors to mitigate risk and develop solutions to complex talent matters while serving as an ambassador for a positive work environment for Chick-fil-A Supply Staff and Team Members. Additionally, this role directs the research and reporting, as needed, and aids in the consistent administration and training on employment law matters. In conjunction with senior leaders in Talent, this leader will influence the implementation of strategies to mitigate risk and protect the Company's culture.

 

About Chick-fil-A Supply

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A Restaurants. Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.


  • Direct the work of the Talent Relations team serving as an advisor on Talent relations best practices and strategies
  • Work closely with Talent teams and/or the Legal team on Talent relations matters ensuring a thorough investigation plan, recommendations to resolve issue, and completion of appropriate documentation
  • Consult with Legal to ensure consistent and uniform interpretation and application of policy and practice related to Talent relations cases
  • Evaluate and resolve Talent relations or work-related concerns which may require meeting with People Leaders to determine appropriate action
  • Liaison with various department teams, including Talent, Legal, and Operations, and lead the analysis and review of changes and updates to employment policies and guidelines to ensure they are aligned to Chick-fil-A’s objectives and compliant with law
  • Proactively assess trends in Talent relations matters with learnings and recommendations to senior leaders on solutions that will continue to protect the health, morale, and productivity of our Staff and Team Members
  • Consult, coach, and educate Staff, Talent and leaders on policies and guidelines, enabling decision making processes that foster a fair and equitable work environment
  • Create and maintain reports and systems that track Talent Relations cases, data, processes, trends/themes and provide frequent updates to senior leaders
  • Manage a team of advisors on investigations and documentation overseeing work and providing guidance
  • Manages review of internal website for Talent Relations policies and ensures website information is current and up to date
  • Facilitates training for Staff, Team Members, and Leadership on various employment law matters, in partnership with Legal
  • Partners with Leadership, Legal and Talent to ensure compliance with applicable federal, state, and local laws, regulations, rules, and agency polices
  • Travel to various distribution centers to conduct on-site assessments and serve as additional onsite Talent support
  • Coordinate and facilitate training sessions for employees at distribution centers, adapting content as needed to meet specific requirements and challenges 

  • Bachelor's Degree
  • 7-9 years of professional relevant work experience
  • Minimum 7 years Human Resources experience with focus on employee relations for 5 or more years
  • PHR, SPHR, SHRM-CP, SHRM-SCP preferred
  • 2 or more years of experience in a distribution, manufacturing and/or warehousing environment
  • 2 or more years of labor relations experience
  • Demonstrated knowledge and application of federal, state and local employment laws such as Title VII, ADA, FLSA, FMLA, ADEA, STAA, harassment & retaliation, workers’ compensation statutes in workplace setting
  • Aptitude to work with several technology platforms
  • Knowledge and understanding of Microsoft’s standard suite of work solutions (Word, Excel, PowerPoint, Outlook, Teams, etc.)
  • Excellent writing, documentation, and editing skills, specifically in the development of reports, guidelines and written summaries
  • Strong communication/presentation skills and ability to communicate effectively with all levels of leadership, particularly at executive levels in the Company
  • Proficiency in collecting, analyzing, and interpreting complex data
  • Ability to work through complex talent matters bringing resolution in a calm and professional manner
  • Ability to listen with patience and respond to high level, controversial issues utilizing good judgement
  • Ability to use tact and diplomacy in resolving sensitive issues
  • Ability to prioritize, work independently and time manage work assignments
  • Ability to develop collaborative and innovative solutions around Employee Relations issues and Practices
  • Seen as a trusted advisor and demonstrates ability to partner and influence others without direct authority when resolving employee relations matters, using a multi-HR-faceted approach to problem solving
  • Strong leadership skills to lead and manage others
  • Demonstrated skills in negotiation, facilitation, and mediation
  • Experience handling high volume investigations including field investigations
  • Ability to prepare and present training programs and materials
  • Ability to coach and develop leaders at all levels on effective employee relations
  • Travel up to 25%

  • Prior experience working in a fast paced and rapidly changing environment
  • Working knowledge of distribution (warehouse) and transportation operations
  • Ability to analyze data to identify trends or learning opportunities
  • Excellent organizational skills and close attention to detail
  • Experience driving clarity in ambiguous situations

7
25%
Bachelor's Degree

Learn More

  • Employee Relations Lead

    3 weeks ago

    Atlanta, United States Chick-fil-A Supply Full time

    Overview As Chick-fil-A Supply continues to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent support structure to meet our growing business needs. The Talent Relations Leader will support these capabilities and scale to meet these needs. The Talent Relations Leader will serve as the People...

  • Employee Relations Lead

    3 weeks ago

    Atlanta, United States Chick-fil-A, Inc. Full time

     As Chick-fil-A Supply continues to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent support structure to meet our growing business needs. The Talent Relations Leader will support these capabilities and scale to meet these needs. The Talent Relations Leader will serve as the People leader of...

  • Employee Relations Lead

    3 weeks ago

    Atlanta, United States Chick-fil-A, Inc. Full time

    As Chick-fil-A Supply continues to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent support structure to meet our growing business needs. The Talent Relations Leader will support these Relations, Leadership, Employee, Operations, Leader, Talent, Business Services

  • Employee Relations Lead

    2 weeks ago

    Atlanta, GA, United States Chick-fil-A, Inc. Full time

    Overview: As Chick-fil-A Supply continues to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent support structure to meet our growing business needs. The Talent Relations Leader will support these capabilities and scale to meet these needs. The Talent Relations Leader will serve as the People...

  • Public Relations Assistant

    3 weeks ago

    Atlanta, Georgia, United States Eberly & Collard Public Relations Full time

    About Eberly & Collard Public Relations">Eberly & Collard Public Relations is a leading national and international public relations firm, specializing in integrated marketing communications. Our team provides cutting-edge services to clients across various industries.">Our Team">We value talented individuals who are passionate about working in the fast-paced...

  • Employee Relations Manager

    3 days ago

    Atlanta, Georgia, United States Fluidra North America Full time

    Seeking an HR Expert:Fluidra North America invites applications for a seasoned Employee Relations Manager in Atlanta, GA. As a key member of our HR team, you will play a pivotal role in shaping the employee experience, driving retention, and promoting a culture of inclusivity and respect.A market-competitive salary of $75,000 to $90,000 per year, depending...

  • Employee Relations Specialist, Senior

    3 weeks ago

    Atlanta, United States City of Atlanta Full time

    Salary range: $68,156.41 - $75,000.00Posting expires: 11/22/24 Description for Internal CandidatesGeneral Description and Classification Standards: The Employee Relations Specialist, Senior provides advice and consultation to HR business partners and Centers of Excellence in the areas of labor and employee relations. Supervision is received under the...

  • Global Director of Employee Relations and Analytics

    2 weeks ago

    Atlanta, United States MasterCard Full time

    We are seeking a highly skilled Global Director of Employee Relations and Analytics to join our team at Mastercard. As a key member of our Employee Relations department, you will play a critical role in shaping the company's approach to employee relations and analytics.In this role, you will be responsible for developing and delivering strategic plans and...

  • Executive Director, Employee Relations

    2 weeks ago

    Atlanta, GA, United States NCR Corporation Full time

    Executive Director, Employee Relations Apply locations: ATLANTA, GA, USATime type: Full timePosted on: Posted 20 Days AgoJob requisition id: R0147199 About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia,...

  • Transformation Lead

    3 weeks ago

    Atlanta, Georgia, United States Transformation Lead, LLC Full time

    Job Title: Transformation Lead - Microsoft Dynamics Solutions ArchitectEstimated Salary: $120,000 - $180,000 per yearAbout the RoleWe are seeking an experienced Microsoft Dynamics Solutions Architect to join our team at Transformation Lead, LLC. As a key member of our organization, you will play a critical role in designing, implementing, and maintaining...

  • Employee Support Specialist

    3 weeks ago

    Atlanta, Georgia, United States Piedmont Healthcare Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to fill the role of Employee Health Asst at Piedmont Healthcare. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.ResponsibilitiesSupport the planning and coordination of EHS...

  • Employee Health Asst

    3 weeks ago

    Atlanta, United States Piedmont Healthcare Full time

    RESPONSIBLE FOR: Under the general supervision of the Lead/Sr. RN and Manager assists with the planning, scheduling, and coordination of EHS clinic activities, which may include both clinical and non-clinical support. MINIMUM EDUCATION REQUIRED: High School diploma or equivalent is required. MINIMUM EXPERIENCE REQUIRED: One (1) year of healthcare...

  • Public Relations

    4 weeks ago

    Atlanta, United States PRSA Georgia Full time

    The public relations director is responsible for management of public relations programs which support ACVB’s business plan. Working closely with the department’s vice president, other ACVB departments, and media outlets, the director oversees efforts to ensure consistent messaging and a positive public image that reflect the vision and mission of ACVB...

  • Public Relations

    4 weeks ago

    Atlanta, United States PRSA Georgia Full time

    The public relations director is responsible for management of public relations programs which support ACVB’s business plan. Working closely with the department’s vice president, other ACVB departments, and media outlets, the director oversees efforts to ensure consistent messaging and a positive public image that reflect the vision and mission of ACVB...

  • Public Relations Specialist

    5 days ago

    Atlanta, Georgia, United States Hustle Notice Biz Full time

    Job Title: Communications CoordinatorAbout Us:Swipesay, a leading innovator in payment solutions, empowers businesses with fast, secure, and efficient financial tools. Headquartered in Atlanta, GA, we pride ourselves on creating a seamless experience for our clients while fostering a collaborative and dynamic workplace.Job Description:We are seeking a...

  • Technology Public Relations Director

    5 days ago

    Atlanta, Georgia, United States Finn Partners Full time

    Job Title: Technology Public Relations DirectorFinn Partners is seeking a seasoned Public Relations Director to join our Technology PR practice. The successful candidate will have extensive experience in managing public relations teams and client campaigns, with a focus on the technology industry. You will be responsible for developing and executing...

  • Employee Benefits Specialist

    2 weeks ago

    Atlanta, Georgia, United States Forward Air Full time

    Estimated Salary:$55,000 - $70,000 per year, depending on experience.Key Responsibilities:Administer employee benefits enrollment and related data audits.Serve as primary contact for benefits administration vendor partners.Assist with qualified life event status changes and dependent eligibility verifications.Requirements:Bachelor's degree in business or...

  • Executive Director

    3 weeks ago

    Atlanta, Georgia, United States NCR Full time

    Are you a seasoned HR professional seeking a challenging role that requires strategic thinking and exceptional leadership skills? We have an exciting opportunity for an Executive Director - Global Labor Relations to join our team at NCR VOYIX Corporation in Atlanta, Georgia.About UsNCR VOYIX is a leading global provider of digital commerce solutions for the...

  • Employee Health Services Coordinator

    2 weeks ago

    Atlanta, Georgia, United States Piedmont Healthcare Full time

    Piedmont Healthcare: Job OverviewAt Piedmont Healthcare, we are dedicated to providing exceptional patient care and service. We are seeking a highly skilled Employee Health Services Coordinator to join our team.Job Summary:The Employee Health Services Coordinator will assist with the planning, scheduling, and coordination of EHS clinic activities, including...

  • Professional Relations Specialist

    6 days ago

    Atlanta, United States The Emily Program Full time

    Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That's why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who...