Program Coordinator

Program CoordinatorThis role supports the Foundational Community Supports program, a statewide program offering eligible Medicaid enrollees supportive housing and supportive employment services. Location: Seattle, Washington Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.The Program Coordinator is responsible for the accurate, timely maintenance of the Foundational Community Supports data, authorizations, and database.How You Will Make An ImpactCollects, validates, reconciles and reports data; prepares periodic data submissions for contractual/regulatory reporting; communicates and coordinates with internal and external clients to ensure data integrity.May coordinate meeting schedules, agendas, materials and document minutes for meetings with internal and external clients.Participate in process improvement and database development projects.Implement database changes to meet external technical specifications.Train and monitor multiple end-users nationally in database application.Prepare documentation for and participate in accreditation/regulatory audits.Write and update procedure manuals and process work flows.Assist Director/Manager to compare data results and identify data trends.Develop and produce periodic and ad hoc management reports related to multiple and varied operational metrics upon request.Minimum RequirementsRequires a BA/BS degree in a related field, 2-3 years of health care industry experience in web-based and/or Access database structures, standard queries and reporting, or any combination of education and experience, which would provide and equivalent background.Preferred Skills, Capabilities And ExperiencesExperience in Utilization Management preferred.Experience in authorization for services including sending authorization and denial letters preferred.Provider Change Request (PCR) experience preferred.Exception to Rule request experience preferred.Experience managing inbox and working phone queue preferred.Experience in external referral intake and assignment preferred.Reconnection research experience preferred.Experience with outcome and capacity reports preferred.Knowledge of Medicaid preferred.Bilingual in English and Spanish preferred.Experienced in interfacing with providers preferred.For candidates working in person or virtually in the below location(s), the salary range for this specific position is $28.97 to $43.46. Location: Washington State. In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.