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Crisis Line Clinician

2 months ago

Clinton, United States Compass Health Network Full time

The Crisis Line Clinician provides immediate person-centered assistance via the Compass Disaster Line. The Crisis Line Clinician is responsible for quickly identifying each caller's needs and directing callers to intake services, existing providers, and other resources, as clinically appropriate.

This is a PRN position. The schedule is every weekend, Saturday & Sunday, 4:00 pm-12:00 am. Remote position open to Missouri residents.

Responsibilities of the Crisis Line Clinician:

  • Provide person-centered and trauma informed services when speaking with callers
  • Provide clinically appropriate crisis interventions over the phone
  • Complete Provides Zero Suicide screening and work to identify each caller's needs in a timely manner
  • Make follow-up calls to callers, as required
  • Attend monthly meetings and weekly clinical supervision with Crisis Line Supervisor
  • Maintain agreed upon level of productivity
  • Provide culturally competent services to meet the unique cultural needs of each caller
  • Be knowledgeable of all services provided within Compass Health
  • Be knowledgeable of other human/social services agencies for purposes of referral if Compass is unable to provide a service and maintain documentation of such referral
  • Maintain client records, following agency and state regulations
  • Ensure all documentation is written in proficient and professional manner
  • Refer and coordinate with mobile outreach team, as necessary
  • Collaborate and communicate with caller's multi-disciplinary treatment team
  • Other duties as assigned by supervisor
  • Flexibility with shifts may be required

  • Associate degree required
  • Bachelor's degree in social work, psychology or related field preferred
  • At least one (1) year of experience in behavioral health or human services if Associate degree is the highest degree obtained
  • Working knowledge of DSM-V required

    Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."

    Why join us?

    We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.

    At Compass Health Network, these are just a few of the benefits that we offer as an organization:

    • Competitive benefits
    • Advancement opportunities
    • Professional development
    • Licensure supervision
    • Mentor opportunities
    • Tuition reimbursement
    • Scholarship program
    • Employee Assistance Program
    • Headspace Access
    • Paid time off & Paid Holidays
    • NHSC Loan Repayment Participant
    We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you

    Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.