Director of Operations

2 weeks ago

Boston, United States Tenacity Full time

Position Overview: Partner with Tenacity’s Pathway leadership team to drive the strategy, planning and execution for our comprehensive school year ACE Academy and Pathway to Post Secondary Success, serving Boston elementary, middle, high school, and college students (including literacy, life skills, family engagement, academic support, mentoring & fitness/ tennis). Responsible for establishing, setting and enforcing program standards, proactively identify issues and challenges and provide solutions by applying project management skills.

Responsibilities:

Management, Leadership & Delivery

  • Provides daily hands on support and management and conducts regular site visits across the city
  • Works with Pathway Leadership Team to help drive program strategy, set program goals and evaluate program impact
  • Assist in the Performance Review and Goal Setting of all Pathway staff
  • Active utilization of project management & process development principles with entire Pathway team
  • Mobilizing the Pathway staff to become more process oriented; driving a team towards new and higher standards
  • Serve as a critical member of the Senior Leadership Team and attend Board meetings as required

Data Analysis and Reporting

  • Manages data reporting platform and oversees system of “site reporting” and data management monthly, semi-annually and annual program reports.
  • Create/maintain calendar and/or system for site observations, performance feedback and quarterly “rubric” reviews
  • Work with Operations to identify student and other related data to be collected and help drive analysis and continuous improvement of output
  • Oversee system of “site reporting” and data management monthly, semiannually, and annual program reports
  • Assist in the oversight of the database vendor

Program Systems and Processes

  • Assist in organizing, coordinating, and supporting family engagement meetings
  • Manages and streamline logistics for field trips and school based events including Mid and End of Year celebrations for all sites
  • Along with the Sr. Director of Operations, ensure Pathway program staff have the tools and facilities available to implement effective programming
  • Works with Pathway leadership team to coordinate Family engagement, life skills, racquet & literacy
  • Manage Pathway timeline processes &
  • Manage Pathway calendar of important dates
  • Develop processes for student recruitment, hiring, onboarding, retention, timelines, and relationships in collaboration with Leadership team
  • Develop and maintain organizational and filing structure for all documentation

Professional Development / Employee Experience

  • Organize the logistics for comprehensive professional development for pathway staff that addresses key program and work skills. Tracks training completion, certifications, etc.
  • Supports HR with onboarding for all Pathway staff

Relationship Management

  • Maintain, build, and deepen the relationships with the Boston Public School’s central staff
  • Assists Manager of Literacy and Ace Academy Program Performance in negotiating annual contracts and leading efforts with partner schools
  • Leads conversations and negotiations with the central office
  • Works with City representatives and other community partners to identify and secure program locations including classrooms and courts and other facility needs

Hiring and Recruiting

  • Supports The Marketing Director in a plan of continuous recruitment/networking; reviewing current processes and making recommendations to attract a broad candidate pool; and collaboration with the Operations Department to ensure that systems and processes are in place to recruit a diverse pool of candidates
  • Liaise with the HR department to interview and hire full and part time school year program staff and volunteers
  • Partnering with Manager of Literacy and Ace Academy Program Performance in student and family recruitment and enrollment, develop plan and manage process

Marketing & Brand

  • Ensures “Brand Presence” at site locations and works with the Marketing Director to ensure program sites are well equipped with a variety of impactful marketing materials
  • Tenacity signage placed in all schools in a prominent location and ensure branded clothing is worn regularly by students, staff, site staff is equipped with 30 second elevator speech and materials
  • Liaise with Marketing Director

Experience:

  • Minimum 6-8+ years of experience supporting programs for urban, under-resourced youth or other mission based organizations
  • Seasoned professional with demonstrated excellent project management skills working with and mobilizing large groups of people in remote locations toward desired standards and results
  • Development and implementation of standards and processes
  • Realize and achieve program standards across ACE sites and the Pathway
  • Mentoring staff a plus
  • Experience using and developing data and metrics to improve desired student engagement outcomes
  • Track record of nurturing and growing successful partner relationships with public and other community agencies

Required Skills and Competencies:

  • A proven team- and mission-motivated leader
  • Passion for excellence
  • Self motivated to achieve excellence in a team environment
  • Strong organizational skills
  • Process & project management
  • Effective presentation skills
  • Excellent verbal, written and interpersonal communications skills
  • Strong analytical skills
  • Ability to speak Spanish preferred
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint and database platforms
  • Exceptional attention to detail including matrixes, student data outcomes and data reporting
  • Impeccable integrity
  • Entrepreneurial spirit
  • Goal-oriented
  • Adaptable to challenging goals
  • Prior work with Boston Public Schools or other large community agencies preferred
  • Valid driver’s license and access to a reliable vehicle required

  • Director of Practice Operations

    2 days ago

    Boston, United States Queen Consulting Group, Inc. Full time

    The Director of Practice Operations is accountable for leading and directing a team which includes 25 plus dental professionals. This group includes approximately 7 Practice Administrators (PAs) and 20 plus Dental Assistants (D - As). Key Responsibil Operations, Director, Practice, Operation, Manufacturing, Staffing

  • Director, IT Operations

    2 weeks ago

    Boston, United States CareerBuilder Full time

    Quickbase is a powerful platform that enables people to solve problems brilliantly. We empower our users to create customer solutions by building apps tailored to their exact needs - without the need for coding skills. Quickbase apps are powered by our secure database and be connected to almost any modern app or service with our proprietary Pipelines...

  • Operations Director, Inpatient Operations

    1 week ago

    Boston, United States Boston Medical Center Full time

    POSITION SUMMARY:The Operations Director is responsible for the management of services across BMC's stabilization programs, specifically in the areas of administration, personnel, fiscal management, strategic planning, and operations. Manages facility activities to meet BMC's needs and objectives in accordance with operating policies and business plans....

  • Director of IT, Infrastructure

    2 days ago

    Boston, United States The Execu|Search Group Full time

    A pharmaceutical company in Massachusetts is currently seeking an experienced IT professional to join their team in Boston as their new Director, Information Systems, Infrastructure & Operations. In this role, the Director, Information Systems, Infrastructure & Operations will be responsible for designing, building, and maintaining the company's IT...

  • Director of Manufacturing Operations

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Boston, United States Pacific International Executive Search Full time

    Pacific International are partnered with a leader in the Packaging and Processing sector. The group is driving a strong operational excellence culture and entirely new standards are being created in regards to safety, delivery and efficiency. The cultural approach to this aspect is crucial for the group to continue with its success and its strong reputation...

  • Director of Manufacturing Operations

    2 weeks ago

    Boston, United States Pacific International Executive Search Full time

    Pacific International are partnered with a leader in the Packaging and Processing sector. The group is driving a strong operational excellence culture and entirely new standards are being created in regards to safety, delivery and efficiency. The cultural approach to this aspect is crucial for the group to continue with its success and its strong reputation...

  • Director of Manufacturing Operations

    Found in: Appcast US C2 - 2 weeks ago

    Boston, United States Pacific International Executive Search Full time

    Pacific International are partnered with a leader in the Packaging and Processing sector. The group is driving a strong operational excellence culture and entirely new standards are being created in regards to safety, delivery and efficiency. The cultural approach to this aspect is crucial for the group to continue with its success and its strong reputation...

  • Operation Director

    Found in: Jooble US O C2 - 3 weeks ago

    Boston, MA, United States Exceeders Group LLC Full time

    About the job Operation Director The Pioneers is looking for an experienced Director of Operations to organize and oversee the daily operations of the organization. You will be the one to ensure that our processes are well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very...

  • Director, Commerical Operations

    4 days ago

    Boston, United States Gordon Brothers Full time

    Job Description Gordon Brothers is a global organization offering customized solutions for our clients across the service areas of valuations, dispositions, financing, and investment. Headquartered in Boston, MA, we operate with more than 450 employees in over 30 offices across five continents. We are a high-performing inclusive and diverse culture that...

  • Director Of Engineering, Director of Facilities Operations

    Found in: Jooble US O C2 - 1 week ago

    Boston, MA, United States Bala Consulting Engineers Full time

    Director, MEP Operations - Boston, MA Bala Consulting Engineers is a 200-person engineering firm headquartered in Philadelphia, PA with full-service offices in New York, NY, Boston, MA, Baltimore, MD and Washington, DC. Bala is a dynamic growth-oriented company, built on relationships with our clients, staff, and industry partners. The Director of MEP...

  • Director Of Engineering, Director of Facilities Operations

    Found in: Jooble US O C2 - 5 days ago

    Boston, MA, United States Bala Consulting Full time

    Director, MEP Operations - Boston, MA Bala Consulting Engineers is a 200-person engineering firm headquartered in Philadelphia, PA with full-service offices in New York, NY, Boston, MA, Baltimore, MD and Washington, DC. Bala is a dynamic growth-oriented company, built on relationships with our clients, staff, and industry partners. The Director of MEP...

  • Director of Operations

    Found in: Jooble US O C2 - 3 weeks ago

    Boston, MA, United States Brooke Charter Schools Full time

    Who Are We? Brooke Charter Schools is a network of five public charter schools, serving grades K-12 in Mattapan, Roslindale, and East Boston. At Brooke, we coach and invest in our teachers so that they can help our students achieve at the highest levels and graduate from college. We believe academic achievement empowers our students to live choice-filled...

  • Director, IT Operations

    Found in: Jooble US O C2 - 2 weeks ago

    Boston, MA, United States Vista Equity Partners Management, LLC Full time

    Quickbase is a powerful platform that enables people to solve problems brilliantly. We empower our users to create customer solutions by building apps tailored to their exact needs - without the need for coding skills. Quickbase apps are powered by our secure database and be connected to almost any modern app or service with our proprietary Pipelines...

  • Executive Operations Assistant

    2 days ago

    Boston, United States State of Massachusetts Full time

    The Massachusetts Department of Public Health (DPH) seeks an experienced administrative professional to serve as our new Executive Operations Assistant. The Executive Operations Assistant will work under the supervision of the Bureau of Infectious Di Operations Assistant, Operations, Executive, Medical Director, Public Health, Assistant, Business Services

  • Director, MEP Operations

    2 weeks ago

    Boston, United States Bala Consulting Full time

    Job DescriptionJob DescriptionDirector, MEP Operations - Boston, MABala Consulting Engineers is a 200-person engineering firm headquartered in Philadelphia, PA with full-service offices in New York, NY, Boston, MA, Baltimore, MD and Washington, DC. Bala is a dynamic growth-oriented company, built on relationships with our clients, staff, and industry...

  • Director of Operations

    2 weeks ago

    Boston, United States Downeast Cider House Full time

    Director of Operations (Production & Packaging) Location: East Boston, MA (in the Boston Harbor Shipyard) Schedule: Monday-Friday, Packaging and Production run 24/4 or 16/5 depending on business needs As Downeast Cider's Director of Operations, you will lead a team of 34 employees (2 department managers, 5 shift supervisors, 21 packaging operators and 6...

  • Director, IT Operations

    Found in: Jooble US O C2 - 3 weeks ago

    Boston, MA, United States Hirebridge Full time

    Quickbase is a powerful platform that enables people to solve problems brilliantly. We empower our users to create customer solutions by building apps tailored to their exact needs - without the need for coding skills. Quickbase apps are powered by our secure database and be connected to almost any modern app or service with our proprietary Pipelines...

  • Director of Revenue Operations

    1 week ago

    Boston, United States Catapult Full time

    We are looking for a talented and inquisitive Director of Revenue Operations whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based in Boston, they will optimize deal execution by introducing streamlined processes and leveraging automation. Their primary objective will be...

  • BRIC Deputy Director

    2 days ago

    Boston, United States City of Boston Massachusetts Full time

    Under the supervision of the Director, Boston Regional Intelligence Center, performs required duties as the Crime Analysis and Criminal Intelligence Supervisor. Responsibilities: - Supervise analysts and other personnel assigned to the Criminal Intel Director, Deputy, Technical Support, Public Safety, Operations, Intelligence, Technology

  • Operations Director

    Found in: Jooble US O C2 - 3 weeks ago

    Boston, MA, United States Boston Medical Center (BMC) Full time

    Position Summary The Operations Director is responsible for the management of services across one or more sections/divisions within a department, specifically in the areas of administration, personnel, fiscal management, strategic planning, and operations. Manages departmental/divisional/sectional activities to meet hospital needs and objectives in...