Assistant Manager/Shop Forman
4 weeks ago
Production managers accomplish this by leading by example, problem-solving, developing their teams and using data to develop strategies that improve store performance. They gain a comprehensive knowledge of Car Vision`s business model, are capable of motivating others and are committed to creating meaningful customer and employee experiences.
WHAT YOU'LL DO
- Lead the production department to ensure store production is maximized and customers have an excellent in-store experience, spending the majority of your time in the back of the house as a hands-on manager on the under the hood.
- Train general service technicians on the oil change process and other services including but not limited to tires, oil changes, and checking scheduled maintenance.
- Grow the production team by providing hands on guidance, training and mentorship in developing technical skills from brakes to complicated diagnostics.
- Drive sales and profitability by reviewing reports and utilizing available information tools to identify issues and areas of opportunity and execute solutions.
- Be able to perform all the type of repairs from changing oil to engine replacements
- Complete work on each repair order with efficiency and in alignment with the shop, state, and factory standards
- Select and onboard a highly effective team of individuals.
- Create meaningful employee experiences by developing talent and opening doors for career growth.
- Communicate effectively with employees by actively overseeing in the flow of information to employees, including store goals, sales programs or company communications.
- Maintain our best in class automotive repair facilities in a manner that evidences pride and care
QUALIFICATIONS
- 4+ years of retail management experience preferably in the automotive industry
- Strong knowledge of vehicle systems
- Ability to able perform diagnostics and repairs
- Ability to lead and manage in a fast-paced, multi-tasking retail environment with a smile and a positive attitude
- Strong customer service skill and interpersonal/ communication skills
- Problem-solving ability and analytical skills
- A professional personal appearance
- Proficiency in MS Office and ability to learn our internal software applications
- Have and maintain a valid driver's license
- Spanish Speaking is a plus but not required
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