Desktop Support Technician
6 days ago
Description:
Location: Austin, TX onsite
THE ROLE:
General Lab Support for Client Notebook and Desktop products
THE PERSON:
A candidate with a passion for technology and computers, with strong verbal and communicative skills, and excels in a team/lab environment. Hands-on skills in building & debugging Client PC systems, execution of manual and automated testing, with good lab organizational & housekeeping skills.
KEY RESPONSIBILITIES:
• Maintain lab space, test racks, infrastructure, & test equipment
• Update and maintain Inventory SOR
• Install and run benchmarks, harvest results & compile for analysis
• Support engineers with automated and manual test execution on multiple platforms
• Support root cause failure analysis with software and hardware debugging utilities/tools.
• Build, Configure, Support, and Troubleshoot lab systems, both hardware and software.
• Other duties as assigned by supervisor
PREFERRED EXPERIENCE
• Basic knowledge of soldering
• Inventory SOR knowledge
• Basic electronics knowledge
• Basic Microsoft product experience
• PC build knowledge
• Basic shooting skills
LOCATION:
• Austin, Texas
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