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Office Manager

2 months ago

Winter Park, United States Heartwell Medical Group PA Full time

About Us:

Heartwell Cardiology is a leading cardiology practice dedicated to providing exceptional cardiovascular care. We are seeking a highly motivated and experienced Office Manager to join our team and contribute to the growth and success of our practice.


Job Description:

The Office Manager will play a critical role in ensuring the smooth operation of our practice. The ideal candidate will be responsible for managing office staff, overseeing billing operations, ensuring excellent customer interaction and care, managing provider schedules, and working on strategies to increase revenue. This position requires strong organizational and leadership skills, with a focus on efficiency, customer satisfaction, and business growth.


Key Responsibilities:


• Employee Management: Supervise and lead office staff, including scheduling, performance evaluations, and professional development.

• Billing & Financial Oversight: Oversee billing processes, insurance claims, and collections to ensure timely payments and financial efficiency.

• Customer Interaction & Care: Maintain a high level of patient satisfaction by ensuring the office provides excellent customer service and addressing patient concerns in a timely manner.

• Provider Schedule Management: Coordinate and manage provider schedules to optimize patient care and clinic productivity.

• Revenue Growth: Implement strategies to increase practice revenue, including identifying opportunities for service improvement and operational efficiency.

• General Office Operations: Ensure the office is organized and runs smoothly, addressing any operational issues as they arise.


Qualifications:


• Proven experience as an Office Manager, preferably in a medical or healthcare setting.

• Strong leadership and team management skills.

• Knowledge of billing, insurance processes, and revenue cycle management.

• Excellent organizational, multitasking, and problem-solving abilities.

• Strong communication skills, with a focus on customer service and patient care.

• Experience with healthcare management software and scheduling systems is a plus.


Benefits:


• Competitive salary

• Paid Time Off (PTO) accrued bi-weekly

• Health, dental, and vision insurance options

• Opportunities for professional growth