Medical Office Coordinator
3 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Better Health Group Inc. Defunct. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:
- Greet patients in a courteous and professional manner, and conduct all front office functions as requested
- Responsible for accurately and professionally handling all front desk operations, including answering phones, scheduling appointments, balancing daily collections, addressing routine inquiries, and triage calls
- Complete patient phone calls, including proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly
- Assist with patient appointments, including preparation, form completion and loading, check-in, check-out, payment collection, and follow-up actions
- Maintain patient medical records in accordance with the Center's policy
- Assist with inventory and maintain office supplies
- Assist with managing patient records, including medication sheets, questionnaires, screening forms, vaccinations, and additional medical documents
- Provide patients with appropriate medical wellness paperwork to complete
- Additional duties as assigned
Requirements:
- High school diploma or equivalent required
- Ability to accurately read and write medical terminology
- Basic computer skills, including familiarity with electronic medical records
- At least 1 year of experience in medical office experience
- Proven ability to work with Google Suite software or equivalent (MS Excel and MS Powerpoint)
Physical Requirements:
- Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
- Requires standing, walking, pushing, bending, kneeling, and reaching at arms length and overhead in a clinic for prolonged periods of time
- Requires ability to sit or stand for prolonged periods of time
- Requires ability to lift/carry up to 15 lbs
- Requires corrected vision and hearing to normal range
- Ability to sit for extended periods of time
- Ability to operate a computer and telephone
- Have own means of transportation
What We Offer:
- Medical, dental, vision, disability, and life insurance
- 401k, with employer match
- Paid time off
- Paid holidays
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