Customer Service Representative
9 hours ago
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Dental insurance
Benefits/Perks:
- Initial and ongoing training
- Competitive compensation
- Paid holidays and vacation
- Indoor and comfortable working environment
- Company paid 80% health insurance
- 401k with 5% match (eligible after 1 year)
Company Overview:
A locally owned and nationally recognized Printing, Signage and Marketing Services company in Sarasota is looking for an experienced Customer Service Representative.
We have a fast-paced, creative work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
We work with a dynamic and interesting client base ranging from Medical and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.
This is where our Customer Service Team comes in
Job Summary:
Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.
Responsibility Overview:
- Provide service to customers in our office, over the telephone, and by email.
- Help the customer by identifying their requirements and providing the services and products that best meet their needs.
- Show expertise by communicating with the customer about our products, services, and capabilities.
- Ensure that all their requirements are met for their unique projects.
Skills we are looking for:
- A positive, very detailed oriented people pleaser
- A willingness to be proactive and take action
- Excellent communication skills (verbal & written)
- Strong computer skills
- Team player that can work with others to deliver a project on time
Skills desired, but not required:
- Previous experience in business to business
- Printing and signage experience
- Understanding of direct mail and automated marketing
- Experience with Printing / Sign Shop Estimating Software
Learn More
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