Engineering Support Specialist

3 weeks ago


Fremont, United States Crystal Equation Corporation Full time

The Global Infra group develops engineering tools specialized to drive efficiency and productivity across client’s data warehouses. Our primary responsibility is to provide technical assistance as a service for data engineers, data scientists, and software engineers. We use a lot of internal customer tools and frameworks to accomplish these engineering tasks.

The Infra Engineering Support (IES) specialist will become a domain expert in client’s data tools and provide front line support services (e.g., moderating groups, answering support questions, and improving documentation). Additionally, the IES specialist will perform advanced debugging and troubleshooting to independently resolve and escalate more complex issues to on-call engineers, investigate alerts and failed tests, identify and surface trends to the product teams, and provide insights regarding the voice of the user. Additional responsibilities and opportunities for advancement will be provided based on the candidate's skillset and drive to succeed.

The IES specialist will take part in the team discussions, road mapping, and backlog management. A successful candidate will leverage an understanding of users’ top issues to deliver insights and help with backlog prioritization.

  • Responsibilities:Work closely with Data Engineers, Software Engineers, and Data Infrastructure Engineers.
  • Work closely with client’s internal engineering teams supporting key enterprise applications and development platforms.
  • Serve as the first point of contact for resolving engineering inquiries and requests.
  • Act as a subject matter expert on various products and tools to aid and improve cleint’s engineering productivity.
  • Leverage the knowledge and experience for continuous improvement of cleint’s products and platforms.
  • Communicate (verbally / writing posts), build strong relationships with our partner teams, and deliver quality service.

  • Requirements:BSc/Associate degree in Computer Science, Engineering, or equivalent field
  • Excellent interpersonal skills, including relationship building with a diverse, global, and cross-functional team
  • Basic fluency with development tools (Python, SQL, PHP, JavaScript, or similar)
  • Ability to work in rapidly changing environment and quickly learn new technologies
  • Strong analytical, problem-solving, and organizational skills with a clear focus under pressure
  • Ability to rapidly assess, analyze, and resolve/troubleshoot issues and distill into clear and concise communications
  • Fluency in English

  • Preferred QualificationsProven experience Business Intelligence visualization tools e.g Tableau, MicroStrategy, Power BI
  • Proven experience working in operations/support roles or other technical roles
  • Interest in continuous technical training and career growth

This position comes with full benefits, including medical, dental, vision, life, 401k and more

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey. Pay Rate $48/hr to $50/hr/



  • Fremont, United States Crystal Equation Corporation Full time

    The Global Infra group develops engineering tools specialized to drive efficiency and productivity across client’s data warehouses. Our primary responsibility is to provide technical assistance as a service for data engineers, data scientists, and software engineers. We use a lot of internal customer tools and frameworks to accomplish these engineering...


  • Fremont, California, United States Crystal Equation Corporation Full time

    The Global Infra team is dedicated to developing engineering solutions that enhance efficiency and productivity across data warehouses. Our core mission is to deliver technical support as a service to data engineers, data scientists, and software engineers. We utilize a variety of internal customer tools and frameworks to achieve these engineering...


  • Fremont, California, United States Path Engineering Full time

    Path Engineering JobID: [Maintenance Mechanic] As a Machine Maintenance Specialist at Path Engineering, your responsibilities will include: Executing repairs and upkeep of machinery and equipment;Identifying and resolving mechanical problems;Conducting regular inspections and preventive maintenance activities;Adjusting and operating machinery settings to...


  • Fremont, California, United States Amax Engineering Corp. Full time

    About Amax Engineering Corp.Amax Engineering Corp. is a leading engineering and procurement company that specializes in providing innovative solutions to its clients. We are seeking highly skilled and experienced professionals to join our team as Industrial Engineers and Procurement Specialists.Job SummaryWe are looking for talented individuals to fill...


  • Fremont, United States Crystal Equation Corporation Full time

    This role can't do C2C or H1B. Only looking for candidate live around Bay Area or Fremont, CALocation - Fremont, CAWorking Visa - Citizen, Green Card, H4EAD, Green Card EAD, F1OPTEAD, L2, AsylumResponsibilities:Work closely with Data Engineers, Software Engineers, and Data Infrastructure Engineers.Work closely with Meta’s internal engineering teams...


  • Fremont, California, United States Crystal Equation Corporation Full time

    The Global Infra team is dedicated to developing engineering solutions aimed at enhancing efficiency and productivity within data warehouse environments. Our core mission is to deliver technical support services tailored for data engineers, data scientists, and software engineers. We utilize a variety of internal customer tools and frameworks to achieve...

  • Industrial Engineer

    2 days ago


    Fremont, California, United States Amax Engineering Corp. Full time

    About Amax Engineering Corp.Amax Engineering Corp. is a leading engineering and procurement company that specializes in providing innovative solutions to various industries. We are currently seeking a highly skilled and experienced Industrial Engineer to join our team.Job SummaryWe are looking for a talented Industrial Engineer to work with our procurement...


  • Fremont, California, United States Kaiser Permanente Full time

    Job Summary:Kaiser Permanente is seeking a skilled IT Support Specialist to provide first or second level support to resolve problems with products and applications, perform setup and maintenance of computer systems, and interact with third-party hardware and/or software vendors.Key Responsibilities:Deliver high-quality support by applying up-to-date...


  • Fremont, United States U-Haul Full time

    Compensation Range: $22.00 to $35.00 Hourly Location: 44511 Grimmer Bl, Fremont, California 94538 United States of America Engine Specialist Ready to rev up your career? U-Haul is hiring for skilled and experienced Engine Specialists (Mechanic) to join our team! Whether you are looking for your first job in the industry or have vehicle-repair experience...


  • Fremont, United States Tek Support Full time

    We are seeking an experienced Molding Process Engineer III to develop, maintain, and optimize injection molding processes in a medical device environment. The ideal candidate will possess deep knowledge of scientific molding techniques, have experience working in FDA and ISO-regulated settings, and be proficient in a variety of engineering resins. An RJG...


  • Fremont, California, United States Kelly Science, Engineering, Technology & Telecom Full time

    Manufacturing Engineering TechnicianLocation: ONSITE – Fremont, CAType: W2 contractPay Rate: $27 - $31 hourlyWork Authorization: Must possess valid U.S. work authorization.Key Qualifications:Proven expertise gained through relevant experience, specialized training, or education.A minimum of 2 years of experience in a related field is typically...


  • Fremont, California, United States Kelly Science, Engineering, Technology & Telecom Full time

    Manufacturing Engineering TechnicianLocation: ONSITE – Fremont, CAType: W2 contract (NO C2C OR THIRD PARTY)Pay Rate: $27 - $31 hourlyWork Authorization: Must possess valid authorization to work in the U.S.Key Qualifications:Experience and specialized training in a relevant field are essential for this role.A minimum of 2 years of experience in a similar...


  • Fremont, United States U-Haul Full time

    Compensation Range: $22.00 to $35.00 Hourly Location: 44511 Grimmer Bl, Fremont, California 94538 United States of America Engine Specialist Ready to rev up your career? U-Haul is hiring for skilled and experienced Engine Specialists (Mechanic) to join our team! Whether you are looking for your first job in the industry or have vehicle-repair experience...


  • Fremont, California, United States Amax Engineering Corp. Full time

    About Amax Engineering Corp.Amax Engineering Corp. is a leading engineering company that specializes in industrial operations and manufacturing processes. We are seeking a highly skilled and experienced professional to join our team as a Senior Industrial Engineer.Job SummaryThe Senior Industrial Engineer will be responsible for designing, implementing, and...


  • Fremont, California, United States OSI Engineering Full time

    Overview:We are a pioneering startup in the Silicon Valley, dedicated to transforming the inspection industry through innovative imaging technologies, cloud-based solutions, and a robust SaaS platform. Our state-of-the-art x-ray imaging systems, combined with our proprietary AI technology, facilitate automated Inspection as a Service (IaaS) at scale,...


  • Fremont, California, United States Qonten Full time

    Customer Support SpecialistWe are looking for a dedicated Customer Support Specialist who can effectively engage with clients and provide exceptional service. The ideal candidate will possess a positive attitude and a professional demeanor, ensuring a high standard of interaction with customers.Key Responsibilities:Develop and maintain an extensive knowledge...


  • Fremont, California, United States Qonten Full time

    Customer Support SpecialistAt Qonten, we are looking for a dedicated individual to join our team as a Customer Support Specialist. This role is essential in ensuring that our clients receive the highest level of service and support.Key Responsibilities:Develop and maintain a comprehensive understanding of our evolving products and services.Foster positive...


  • Fremont, United States Nova Ltd. Full time

    Technical support engineers must understand and demonstrate knowledge of varied technologies and across multiple disciplines - ion optics, mass spectrometry, x-ray photoelectron spectroscopy, secondary ion mass spectrometry, ion optics, high voltage and low voltage electronics, mechanical systems, high vacuum systems, power systems, and various software...


  • Fremont, California, United States Yield Engineering Systems Full time

    Job DescriptionJob Title: Process Engineer or Technologist Dry BULocation: Fremont, CAJob Summary:We are seeking a highly skilled Process Engineer or Technologist to join our team at Yield Engineering Systems. As a Process Engineer or Technologist, you will be responsible for developing and optimizing processes for new hardware to improve process capability...


  • Fremont, United States Compass Made Full time

    We are looking for an experienced Quoter/Product Support Engineer to operate as team member providing direct support to supply chain and quality on current production components and assemblies. Work with customer to understand project specifications. Accurately create quotes for sales team. The Manufacturing Engineer will strive to implement lean processes...