Senior Customer Service Rep

2 weeks ago


Torrance, United States FASTSIGNS Full time

Fast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:* Serves as first point of contact for walk-ins, email, and telephone customers.* Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.* Responsible for sales activities from lead generation through project management.* Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.The successful candidate has:* Inside Sales 3+ years experience* Customer Service skills and experience* Sign shop experienceOpen to applicants with and without a college degree.We offer these benefits:* Generous compensation above industry average* Paid time off - vacation and sick days* Participation in bonus program* Medical, Dental, Vision, and Life Insurance provided at no charge for employee.We look for a talented person adept at:* Working with customers at front counter doing consultative sales* Providing detailed communications via email, phone, in person* Consulting, troubleshooting, problem-solving to create signs for customers* Meeting sales targets (monthly and annually)* Scheduling appointments as neededWe provide a company culture that is:* Team-oriented - cooperative and collaborative* People-oriented - supportive, focused on fairness; enjoys interacting with people* Detail-oriented - focused on quality and precisionFASTSIGNS of Torrance has been in business for 33 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team Learn More



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