Operations and Maintenance OM Support Lead
2 months ago
Location: Albuquerque NM
Oversee ongoing maintenance and support activities.
Manage service desk operations and ensure SLAs are met.
Perform system monitoring issue resolution and upgrade management
Qualifications
Bachelor s degree in IT or a related field.
5 years of experience in O&M support.
Experience with SaaSbased HRMS systems
About Us:
Since 2000 TriForce Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. TriForce specializes in IT staffing software development (web and mobile apps) systems integration data ytics system automation cybersecurity and cloud technology solutions for government and commercial clients. TriForce works with clients to overcome obstacles such as increasing productivity increasing efficiencies through automation and lowering costs. Our clients benefit from our three distinguishing core values: integrity diligence and technological excellence. TriForce is a sixtime winner among the fastestgrowing companies in Philadelphia and a fourtime winner on the Inc. 5000 list of the nations fastestgrowing companies.
Required Ss: Proficiency in Workday reporting tools (e.g., Workday Report Writer, Report Designer, Adaptive Planning, Prism ytics) Supporting HCM functional areas like Payroll, Core HR and staffing, Benefits, Compensation, Recruiting, Talent and Performance) Supporting Finance functional areas like Financial Accounting, Accounts Receivable, Budgets, Business ets, Customer Accounts & Contract) Preferred Qualifications: Proficiency in Workday reporting tools (e.g., Workday Report Writer, Report Designer, Adaptive Planning, Prism ytics) to develop Basic, Advanced, Composite, Matrix and BIRT reports. Background supporting HCM functional areas like Payroll, Core HR and staffing, Benefits, Compensation, Recruiting, Talent and Performance, Time Tracking, Leave and Absence and Learning. Background supporting Finance functional areas like Financial Accounting, Accounts Receivable, Budgets, Business ets, Customer Accounts & Contracts, Grants, Procurement, Contracts, Supplier Accounts, Accounts Payable, Expenses, Projects Data ysis and interpretation ss. Strong qualitative and ytical capabilities with advanced Excel ss. Excellent attention to detail, problem-solving and ytical ss. Strong written, verbal communication ss and collaboration abilities. Ability to manage multiple priorities and meet deadlines. Understanding of data governance principles and best practices. Strong attention to detail and accuracy. Ability to work independently and manage multiple projects simultaneously.
Education
Bachelor s degree in computer science, information science, business, or a related field from and accredited college or university AND three years experience in report/ytics development to include business requirements gathering and doentation. OR ociate s degree in a related field from and accredited college or university AND four years experience in report/ytics development.
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