Director Banking Relationships

3 weeks ago

Jacksonville, United States Paysafe Full time

About Paysafe

Paysafe (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at

Your career starts here. Help us build and deliver innovative payment solutions.


The Paysafe Banking Relationship team is seeking a Director, Banking Relationships covering our banking partners and BIN sponsor banks in the US, Canada and across LATAM for all of our business units—US Acquiring, Digital Wallets and eCash. The team is responsible for the Group’s global relationships with our core banking partners, identifying new banking partners and to drive our strategic initiatives to ensure Paysafe has the strongest possible platforms and solutions for our future needs.


Reporting to the SVP of Banking & Treasury, the right candidate will have a Fintech banking background ideally in Cash Management in transaction banking/services covering Fintechs, in corporate banking, or who has worked at a FinTech managing banking relationships. Relevant experience includes relationship management, with a strong knowledge of bank payments (e.g. ACH, wire), connectivity channels (i.e. SWIFT, API), clearing schemes (i.e. Fedwire, RTP, NACHA), cash management, electronic trading, payment regulations, risk and compliance. An understanding of acquiring, card processing or merchant services would be an additional benefit as would knowledge of alternative payment methods (i.e. Boleto, Interac). Product management and product sales experience is also a benefit. Knowledge of crypto/blockchain is also desirable. This is a people leadership role where you will be leading a banking relationships team based across the Americas region.

Responsible for:

  • Assisting with driving and delivering the Group’s strategic plan for banking
  • Standardizing the relationship approach across the Americas region with a focus on evolving the team
  • Develop and maintain a portfolio of global, Tier 1 and commercial bank relationships across the Americas region, maintaining regular contact with account managers and contacts at each bank
  • Analyze and target new banking relationships, managing the end-to-end process of bank selection, compliance reviews/approvals, commercial negotiations and implementation/go-live
  • Prepare external and internal presentations
  • Conduct regular relationship reviews with our core banks and ensure touch points with all banks
  • Analyze key changes to banking regulations and legislation which could impact our banking relationships
  • Maintain overview of banking fees and charges, with an eye towards optimization
  • Supporting banking projects both internally and externally
  • Provide ongoing information to the business units of the banking environment and status of relationships as well as key banking activities
  • Deliver banking requirements across the region against the Chief Banking Officer’s roadmap
  • Driving SWIFT and API connectivity and capabilities with the banks
  • Undertake risk assessments of key markets, countries and banks

Experience & Requirements:

  • Minimum of 8 years working within the banking, acquiring/processing, payments or FinTech industry
  • Bachelor’s Degree or Masters in the field of Finance, Accounting or Economics or related financial or analytical discipline is a plus
  • Proactive and energetic with the ability to thrive in a fast-paced environment
  • Knowledge of bank systems, clearing landscape and electronic trading platforms, including SWIFT
  • International business exposure, ideally at a global top-tier bank
  • Ability to manage multiple priorities and meet tight deadlines set both internally and externally
  • Ability to work autonomously/remotely and as part of a global team
  • Ability to adapt to an entrepreneurial culture with a matrix reporting structure
  • Excellent communications and negotiations skills
  • Strong analytical mindset with exceptional attention to detail
  • Excellent verbal and written communication skills
  • Product management or product sales experience is desirable as well as crypto/blockchain knowledge
  • Ability to travel across the region, as needed


Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.

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