Bank Loan Servicing, Officer

6 months ago


Jacksonville, United States State Street Full time

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. 

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

Account for the day-to-day management of a functional team(s) and manage daily service delivery and production activities performed by staff

Primary contact and key escalation point for operational issues, provide technical expertise to resolve daily problems

Act as primary contact and escalation point for operational issues

Manage and escalate issues related CoE’s and other Shared Services

Manage production activities of Shared Service Associate I, II and Senior Associate

Coordinate the implementation of new funds, systems and processes. Assist with client conversions and other client projects

Organize Shared Service internal meetings, as needed, and compiles related documentation, assisting with the coordination and development of the agenda and may attend meetings to record notes and action items

Identify and implement consistent operational best practices

Assist with compliance/fiduciary reviews and audits

Train, develop and motivate new staff, complete performance appraisals

Provide coaching and development opportunities to staff, participate in individual on-going training and development

Provide technical expertise to resolve daily problems

Serve on committees. Help define and implement new company initiatives

During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures

Other duties as assigned

What we value

These skills will help you succeed in this role

Knowledge of securities language and legal requirements.

Good interpersonal, organizational and management skills.

Solid understanding of operational functions within Custody and/or Fund Accounting. Ability to provide technical expertise to resolve daily problems.

Demonstrated computer proficiency and working knowledge of various software applications.

Ability to develop and enhance client relationships.

Education & Preferred Qualifications

Equivalent to a BS degree in Finance, Business or related field.

At least 5 years of related Custody and/or Fund Accounting experience, part of which must have been in a management or supervisory capacity.

 Experience in working with Bank Loan asset class.

Proficiency with Wall Street Office (WSO)

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.



  • Jacksonville, United States Lennar Full time

    Loan Officer Associate We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a...

  • Loan Processor

    4 weeks ago


    Jacksonville, United States Triad Financial Services, Inc. Full time

    Job Overview: As a Loan Processor, you will play a vital role in our mortgage lending operations, responsible for efficiently processing loan files from application to closing. Having successfully completed training and a probationary period as a Trainee, you will utilize your expertise to collect and review borrower documents, communicate with customers,...


  • jacksonville, United States Cypress Bank & Trust Full time

    Cypress Bank & Trust was originally founded as a Florida Chartered boutique corporate fiduciary in Palm Beach, FL in 1996 and transitioned to a bank and trust company in August 2021. We currently have four full-service offices throughout the state of Florida with additional trust offices in Winter Haven and Naples. In addition to providing trust and...


  • Jacksonville, United States Cypress Bank & Trust Full time

    Cypress Bank & Trust was originally founded as a Florida Chartered boutique corporate fiduciary in Palm Beach, FL in 1996 and transitioned to a bank and trust company in August 2021. We currently have four full-service offices throughout the state of Florida with additional trust offices in Winter Haven and Naples. In addition to providing trust and...

  • Mortgage Loan Officer

    2 months ago


    Jacksonville, United States Carrington Mortgage Services Full time

    Job DescriptionJob DescriptionCome join our amazing team and work in our Jacksonville, FL office!Our Portfolio Loan Officer is responsible for advising customers regarding their options for obtaining a new mortgage or refinancing an existing mortgage. This position will take inbound “warm" call transfers, from our Portfolio- but will also be responsible...


  • Jacksonville, United States Ameris Full time

    Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through...


  • Jacksonville, United States Caliver Beach Mortgage, LLC Full time

    Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart and interested in growing a team? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description: • Run your business remotely on a P&L basis under the umbrella of...


  • Jacksonville, United States Mphasis Full time

    Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients. Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest...


  • jacksonville, United States Mphasis Full time

    Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients. Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest...


  • jacksonville, United States Mphasis Full time

    Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients. Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest...


  • Jacksonville, United States Mphasis Full time

    Digital Risks mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients. Digital Risks 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks...


  • Jacksonville, United States Mphasis Full time

    Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients. Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest...


  • Jacksonville, United States Mphasis Full time

    Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients. Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest...

  • Senior Loan Counselor

    6 months ago


    Jacksonville, United States University Bancorp Full time

    General Job Summary The Senior Loan Counselor is responsible for collecting on 30 + days delinquent loans. Must be able to counsel borrowers on available to them loss mitigation options. Must maintain contact with borrowers to minimalize defaults and foreclosure. Summary of Essential Job Functions Contact delinquent customers to collect and reestablish a...


  • Jacksonville, United States Mphasis Limited Full time

    *\*\*Training will be 100% in-office. Post training, position will be 3 days in-office on a weekly basis.**Processor*Digital Risk’s mission to _Make Mortgages Safe_ relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.Digital Risk’s 1,500+ team members make us one of the largest mortgage...


  • Jacksonville, United States FFCFC Full time

    Full-Time Administrative Assistant / Commercial Loan Specialist Industry: Non-profit organization specializing in SBA 504 loans Compensation: Competitive annual salary + full benefit package that includes a generous IRA contribution (see below for details) Location: Jacksonville, FL Summary of Mandatory Qualifications: High school diploma or equivalent At...


  • jacksonville, United States Ascendo Resources Full time

    We are seeking a proactive and resourceful Recruiter to attract and onboard skilled loan officers, playing a key role in expanding First Coast Mortgage’s team. This unique position offers an opportunity to drive talent acquisition through strategic outreach, telemarketing, and creative networking. The Recruiter will be responsible for both inbound and...


  • jacksonville, United States Ascendo Resources Full time

    We are seeking a proactive and resourceful Recruiter to attract and onboard skilled loan officers, playing a key role in expanding First Coast Mortgage’s team. This unique position offers an opportunity to drive talent acquisition through strategic outreach, telemarketing, and creative networking. The Recruiter will be responsible for both inbound and...


  • Jacksonville, United States Ascendo Resources Full time

    We are seeking a proactive and resourceful Recruiter to attract and onboard skilled loan officers, playing a key role in expanding First Coast Mortgage’s team. This unique position offers an opportunity to drive talent acquisition through strategic outreach, telemarketing, and creative networking. The Recruiter will be responsible for both inbound and...


  • Jacksonville, United States American Neighborhood Mortgage Acceptance Company LLC Full time

    Job DetailsJob Location 6268 Jacksonville - Jacksonville, FL Position Type Full Time Education Level High School Travel Percentage Road Warrior Job Category Sales Description AnnieMac Home Mortgage is looking to hire Full Time External Mortgage Loan Originators to establish referral source relationships for a steady flow of loan volume from real estate...