Technical Support Specialist
4 months ago
Our client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Fairburn, GA. This role is onsite so local candidates are required.
***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***
In this role, you will provide on-site end-user computing support in a school environment including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. This will primarily entail providing Tier II level support
Responsibilities
- Provide assistance to schools in troubleshooting IT technology in several learning locations, media centers, admin facilities, and support offices
- Manage service requests through the ticketing system, meeting Service Level Agreements (SLAs) including response time and resolution time
- Set up new devices, workstations, print stations, and assignments to default printers
- Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software
- Assist with general maintenance to keep network running smothly and with on-site network-related repair requests with service desk personnel
- Maintain data catalogue of inventory and performs record keeping functions of hardware locations, assignments, quantities, types and required repairs-including start-up and end-of-year processes
- Document LAN wiring diagrams including: wiring closet identification, wiring closet equipment configuration, and wiring drop identification
Required Skills & Experience
- 5+ years of experience providing end-user support in an enterprise level organization in a Windows 10 and/or Mac environment (with exposure to WAN/LAN)
- Microsoft Certification (MCP, MCSE) or any desktop support certifications is ideal
- Understanding or and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras
- Experience using SCCM to create collections and push software
- Familiarity with IT support tools such as Active Directory, Remedy, or LANdesk
- Knowledge of 1 or more operations systems (Microsoft, Mac, or Linux)
-
Technical Support Specialist
2 weeks ago
Fairburn, Georgia, United States Motion Recruitment Full timeJob Title: Technical Support SpecialistJob Summary:Motion Recruitment is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide on-site end-user computing support in a school environment, including investigating, troubleshooting, and resolving hardware, software, network, and instructional...
-
Technical Support Specialist
4 months ago
Fairburn, United States Motion Recruitment Full timeOur client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Fairburn, GA. This role is onsite so local candidates are required.***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***In this role, you will...
-
Technical Support Specialist 2nd Shift
2 weeks ago
Fairburn, Georgia, United States Syncreon America, Inc. Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Syncreon America, Inc. as a 2nd Shift Support Specialist.Key ResponsibilitiesImplement standards established by the system and network engineering teams for planning and supporting plant operations.Provide second-level diagnostic support for desktop, WAN, LAN, servers, and...
-
Technical Support Specialist
3 weeks ago
Fairburn, Georgia, United States Motion Recruitment Full timeJob SummaryMotion Recruitment is seeking an experienced Technical Support Specialist to join our team for a long-term contract opportunity. As a Technical Support Specialist, you will provide on-site end-user computing support to our clients, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology...
-
Technical Support Specialist
1 month ago
Fairburn, United States Motion Recruitment Full timeOur client is seeking an experienced Technical Support consultant to join their team for a long-term contract opportunity. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. Our client is one of Georgia's largest...
-
Sales Support Specialist
2 weeks ago
Fairburn, Georgia, United States Crimson Ventures Full timeAbout Crimson VenturesCrimson Ventures is a pioneering company in the industry, with a rich history of innovation and excellence. Our commitment to quality and customer satisfaction has earned us a renowned reputation in the market.Our MissionWe are dedicated to delivering technically demanding products that meet the highest standards of quality and...
-
Controls Technical Specialist II
2 months ago
Fairburn, United States Nestle Purina PetCare Company Full timeWe re a leader in the pet care industry, which means we re not only ahead in volume, profit and market share, but our associates dare to Stand Taller. We innovate new products, impart new agilities into existing processes, constantly advance pet nutrition, and always pay it forward in the form of service for our communities and families. Are you up for the...
-
Controls Technical Specialist II
3 days ago
Fairburn, United States Nestle Purina PetCare Company Full timeWe re a leader in the pet care industry, which means we re not only ahead in volume, profit and market share, but our associates dare to Stand Taller. We innovate new products, impart new agilities into existing processes, constantly advance pet nutrition, and always pay it forward in the form of service for our communities and families. Are you up for the...
-
Sales Support Professional
1 week ago
Fairburn, Georgia, United States Crimson Ventures Full timeAbout UsCrimson Ventures is a pioneer in the plastics industry, with a rich history dating back to 1926. We have been processing plastics in the four-country region of Lake Constance for nearly a century, and our commitment to innovation and quality has earned us a renowned customer base.Our TeamWe are a highly flexible company that values the qualifications...
-
Field Service Specialist
4 weeks ago
Fairburn, Georgia, United States Pangborn Corporation Full timeJob SummaryPangborn Corporation is seeking a highly skilled Field Service Specialist to join our team as a Technical Support Professional. As an Equipment Installation and Repair Technician, you will work as a team member of the Service Department, traveling to customers' sites to install, repair, and perform warranty work on our equipment.Key...
-
Procurement Specialist
2 weeks ago
Fairburn, Georgia, United States MAU Workforce Solutions Full timeJob SummaryWe are seeking a highly skilled Procurement Specialist to join our team at MAU Workforce Solutions. As a Procurement Specialist, you will play a critical role in driving project success by managing quotations, negotiating purchase orders, and tracking critical products.Key ResponsibilitiesProcurement and Sourcing: Provide accurate and timely...
-
Service Operations Specialist
4 weeks ago
Fairburn, Georgia, United States Pangborn Group Full timeService Operations Specialist Position Type: Full Time Education Level: High School Diploma Job Shift: Any Job Category: Manufacturing Travel Percentage: Frequent Traveler Position OverviewThe Service Operations Specialist is an integral member of the Service Department team. This role involves direct engagement with clients for the installation,...
-
Agricultural Compliance Specialist
2 weeks ago
Fairburn, Georgia, United States GeorgiaGov Full timeJob Title: Agriculture Compliance SpecialistWe are seeking a highly skilled Agriculture Compliance Specialist to join our team at the Georgia Department of Agriculture. As a key member of our Food Safety Division, you will play a critical role in ensuring the safety and wholesomeness of food in Georgia.Job Summary:This position is responsible for conducting...
-
Windows Support
3 months ago
Fairburn, United States Motion Recruitment Full timePremier Atlanta-based organization is seeking an experienced Desktop Technical Support consultant for a long-term contract position. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents.Responsibilities:Provide assistance...
-
Windows Support
3 months ago
Fairburn, United States Motion Recruitment Full timePremier Atlanta-based organization is seeking an experienced Desktop Technical Support consultant for a long-term contract position. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents.Responsibilities:Provide assistance...
-
Agriculture Compliance Specialist 1
4 months ago
Fairburn, United States GeorgiaGov Full timeWe at the Georgia Department of Agriculture (GDA) take our responsibilities to you very seriously and are committed to protecting and promoting Georgia's agriculture through superior service and leadership. ·The vision of the GDA is to continue to be a globally recognized leader in agricultural excellence through a commitment to safety, quality, growth,...
-
Agriculture Compliance Specialist
1 week ago
Fairburn, Georgia, United States GeorgiaGov Full timeJob Title: Agriculture Compliance SpecialistWe are seeking a highly skilled Agriculture Compliance Specialist to join our team at the Georgia Department of Agriculture. As a key member of our Food Safety Division, you will play a critical role in protecting consumers' health by ensuring that food in Georgia is prepared in a clean environment and honestly...
-
Administrative Support Specialist
4 weeks ago
Fairburn, Georgia, United States NFI Industries Full timeOverview:The Administrative Support Specialist plays a crucial role in managing front office operations efficiently. This position involves interaction with staff, guests, and clients while providing essential support to local management. Typically, this role reports to the Office Manager or General Manager.Key Responsibilities:Ensures adherence to security...
-
Agriculture Compliance Specialist
3 weeks ago
Fairburn, Georgia, United States GeorgiaGov Full timeJob SummaryThis position is in the Retail Food Section of the Food Safety Division of the Georgia Department of Agriculture.The Food Safety section is responsible for protecting consumers' health by ensuring that food in Georgia is prepared in a clean environment and honestly presented.In addition, the Food Safety Division is responsible for enforcing State...
-
Warehouse Support Specialist
4 weeks ago
Fairburn, Georgia, United States Ryder Full timePosition Overview:Ryder is actively seeking full-time Customer Service Representatives to support our operations. We are looking for skilled individuals to assist at our customer locations.Compensation:Warehouse positions offer weekly pay with an hourly rate of $21.50.Roles available: Pro and GSCLSBWhy Work with Ryder?We are committed to providing a safe and...