Client Relationship Manager
1 month ago
Lasalle Network is excited to be partnered with one of the nation's leading Print and IT solutions providers, located in Mesa, AZ. Our client is rapidly growing and has acquired six companies in just the past year They are seeking a dynamic Client Relationship Manager to nurture existing client relationships, drive business growth and elevate service standards. Unlock your potential and join their team today
Client Relationship Manager Responsibilities:
- Provide exceptional support to clients, ensuring their day-to-day needs are met
- Collaborate with customers and internal teams to uphold Service Level Agreements (SLAs) and enhance account profitability
- Serve as the primary liaison between company and clients, managing all aspects of the contractual relationship
- Coordinate with Operations Team for smooth implementation of print technology and support services
- Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction
- Recommend operational enhancements to optimize productivity and cost-effectiveness
Client Relationship Manager Requirements:
- Bachelor's degree in business or equivalent experience
- Background in Managed Print Services is highly desirable
- Experience in project management, preferably within multi-disciplinary teams
- Customer service background in Technology/Managed Print Support is advantageous
- Proficiency in MS Office suite and strong analytical skills
- Ability to cultivate and fortify relationships with customers, including executives
- Willingness to travel as required to meet client and internal demands
- High energy levels and a proactive approach to task management
- Exceptional communication skills, both written and verbal
If you are interested in this role and believe you have the qualifications above, please apply today
Thank you,
Allison Sachnoff
Senior Project Manager
LaSalle Network
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