Field Service Engineer

3 weeks ago

San Jose, United States C&D Semiconductor Full time

FIELD SERVICE ENGINEER

C&D Semiconductor is seeking full-time Field Service Engineers. As an FSE, you will provide customer support to our worldwide customer base through technical phone support and customer service calls. Assignments will include traveling for planned/preventative and emergency service/maintenance visits nationwide, and installations of C&D products and engineered retrofit solutions as well as fielding technical support calls. Ideally, you will be based in the San Jose California area where you can provide additional onsite factory and manufacturing support including assembly and conducting final test of systems.

We also are looking for candidates wishing to establish as remote service offices located in the Eastern United States. Phone and Internet Stipends offered.

-Tool Installation Bonuses, Commission Structure for Service and Repair Contracts established.


RESPONSIBILITIES

  • Install, maintain, and repair C&D Semiconductor’s products in fabrication and clean-room environments.
  • Review and interpret schematics, maintenance manuals, wiring diagrams, and other specifications to determine proper installation, repair and operation of C&D’s products while utilizing knowledge of electronics and standard test instruments and hand tools.
  • Provide training and support including process support to customers.
  • Consult with engineering to resolve unusual problems in system operation and maintenance.
  • Provide field feedback concerning customer satisfaction, product performance, and suggest possible product improvement opportunities.
  • Be aware of C&D’s enhancement products, replacement parts, and factory repair capabilities. Provide information to the customer when appropriate.
  • Facilitate Service Contracts for Equipment installed in customer sites. Suggest and maintain service contracts for system maintenance and repairs of customer equipment as necessary.
  • Document all customer interactions using data reporting systems.
  • Support manufacturing as assigned.
  • Maintain regular contact with assigned customer base.
  • Perform other duties as assigned.


REQUIREMENTS

  • Ability to work independently with minimal supervision while traveling up to 75% of the time.
  • Exercise good judgment and seek advice or assistance on technical matters when necessary.
  • Communicate and work cooperatively with customers in the field.
  • Communicate and work cooperatively with all employees in a team atmosphere.
  • Strong customer relations skills as ambassador for the company.
  • Ability to work with a sense of urgency in a fast paced, high profile environment to meet customer mandated deadlines.
  • High levels of skill and proficiency as a service engineer, preferably with experience in the semiconductor industry.
  • Excellent electromechanical and electronic troubleshooting and repair ability.
  • Working knowledge of PLCs and software packages, temperature humidity controls, chemical dispense systems and clean room etiquette.
  • Provide feedback regarding design improvement, cost reduction, decreased production time and equipment reliability.
  • Maintain current knowledge of engineering changes and new semiconductor industry developments.
  • Knowledge of semiconductor processes and specifically, photolithography equipment and coating processes.
  • Lift equipment and components up to 50 pounds.

EDUCATION

 2-year or 4-year technical degree or equivalent industry experience.

  • Field Service Engineer

    3 weeks ago

    San Jose, United States Sterling Engineering Inc. Full time

    Job DescriptionJob DescriptionTitle: Field Service EngineerLocation: San Jose, CAHire Type: Direct HireTravel: 75%Salary: $70k-$75k/yr. plus OTSterling Engineering is looking for a Field Service Engineer for a company located in Vernon Hills, IL that specializes in the designing and manufacturing and sale of Surface Mount Technology (SMT) equipment. This is...

  • Field Services Engineer

    2 weeks ago

    San Jose, United States Prosum Full time

    Prosums direct client is seeking a Field Service Engineer to join their team on a Direct Hire Basis. This role is Hybrid mix of working in office, client sites and remotely. Both Day and night shifts available. *Must have Engineering Degree*1-5 years hands on experienceHiring for the following Locations:Phoenix, AZSan Jose, CADurham, NCPerks:Growing company...

  • Field Services Engineer

    2 weeks ago

    San Jose, United States Prosum Full time

    Prosums direct client is seeking a Field Service Engineer to join their team on a Direct Hire Basis. This role is Hybrid mix of working in office, client sites and remotely. Both Day and night shifts available. *Must have Engineering Degree*1-5 years hands on experienceHiring for the following Locations:Phoenix, AZSan Jose, CADurham, NCPerks:Growing company...

  • Field Service Engineer

    3 weeks ago

    San Jose, United States C&D Semiconductor Full time

    FIELD SERVICE ENGINEERC&D Semiconductor is seeking full-time Field Service Engineers. As an FSE, you will provide customer support to our worldwide customer base through technical phone support and customer service calls. Assignments will include traveling for planned/preventative and emergency service/maintenance visits nationwide, and installations of C&D...

  • Field Services Engineer

    2 months ago

    San Jose, United States Prosum Full time

    This is a full-time/direct-hire Field Services Engineer position with a growing international semiconductor equipment manufacturer with a presence in San Jose, CA. Job Description:This position is responsible for providing field service engineering activities to Company customers independentlyThis position troubleshoots more complicated products and...

  • Junior Field Service Engineer

    4 days ago

    San Jose, United States Complete Genomics Full time

    POSITION: Junior Field Service Engineer SALARY: $ 99,445/year HOURS: 40 hours DUTIES: Assist engineers to troubleshoot, repair, and perform preventative maintenance on NGS sequencing systems. Install/remove NGS sequencing systems at clinical sites. Characterize the performance of NGS for bioapplications. Coordinate with scientific staff to integrate...

  • Junior Field Service Engineer

    5 days ago

    san jose, United States Complete Genomics Full time

    POSITION: Junior Field Service EngineerSALARY: $ 99,445/yearHOURS: 40 hoursDUTIES: Assist engineers to troubleshoot, repair, and perform preventative maintenance on NGS sequencing systems. Install/remove NGS sequencing systems at clinical sites. Characterize the performance of NGS for bioapplications. Coordinate with scientific staff to integrate...

  • Junior Field Service Engineer

    6 days ago

    San Jose, United States Complete Genomics Full time

    POSITION: Junior Field Service EngineerSALARY: $ 99,445/yearHOURS: 40 hoursDUTIES: Assist engineers to troubleshoot, repair, and perform preventative maintenance on NGS sequencing systems. Install/remove NGS sequencing systems at clinical sites. Characterize the performance of NGS for bioapplications. Coordinate with scientific staff to integrate...

  • Junior Field Service Engineer

    5 days ago

    San Jose, United States Complete Genomics Full time

    POSITION: Junior Field Service EngineerSALARY: $ 99,445/yearHOURS: 40 hoursDUTIES: Assist engineers to troubleshoot, repair, and perform preventative maintenance on NGS sequencing systems. Install/remove NGS sequencing systems at clinical sites. Characterize the performance of NGS for bioapplications. Coordinate with scientific staff to integrate...

  • Field Service Engineer

    3 months ago

    San Jose, United States Anritsu Full time

    Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and...

  • Field Service Engineer

    5 days ago

    San Jose, United States Anritsu Full time

    Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and...

  • Technical Sales and Field Service Engineer

    3 days ago

    San Jose, California, United States CaptiveAire Full time

    About the RoleCaptiveAire is seeking a highly motivated and driven Sales and Application Engineer to join our team. As a Sales and Application Engineer, you will be responsible for growing business with existing customers and developing new business opportunities.Key ResponsibilitiesApplication Engineering: Provide integrated application engineering and...

  • Field Service Engineer

    1 month ago

    San Jose, United States International Staff Consulting Full time

    As Field Service Representative you will provide on-site service including preventive maintenance, calibration, installation, and training across all product lines in California. Ideally, you will be located in the San Jose area. The base salary range for this position is $40.00 - $44.00/ hour (plus overtime) and depends on technical and service experience...

  • Field Service Engineer

    1 month ago

    San Jose, United States Bruce Widnes Full time

    As Field Service Representative you will provide on-site service including preventive maintenance, calibration, installation, and training across all product lines in California. Ideally, you will be located in the San Jose area. The base salary range for this position is $40.00 - $44.00/ hour (plus overtime) and depends on technical and service experience...

  • Technical Sales and Field Service Engineer

    2 months ago

    San Jose, United States CaptiveAire Full time

    Company Profile:CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.CaptiveAire maintains a network of...

  • Field Service Engineer

    5 days ago

    San Jose, California, United States Sterling Fabrication Technology Full time

    About the JobWe are seeking a highly skilled Field Service Engineer to join our team at Sterling Fabrication Technology. As a Field Service Engineer, you will be responsible for providing technical support, installation, and repair services for our customers' CNC machine tools.Key ResponsibilitiesProvide technical support to customers and sales teamAssist...

  • Field Service Engineer

    4 days ago

    San Jose, California, United States Sterling Fabrication Technology Full time

    About the JobWe are seeking a highly skilled Field Service Engineer to join our team at Sterling Fabrication Technology. As a Field Service Engineer, you will be responsible for providing technical support, installation, and repair services for our customers' CNC machine tools.Key ResponsibilitiesProvide technical support to customers and sales teamAssist...

  • Technical Sales and Field Service Engineer

    2 months ago

    San Jose, United States CaptiveAire Full time

    Company Profile: CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times. CaptiveAire maintains a network...

  • Field Service Technician

    2 weeks ago

    San Jose, California, United States Prosum Full time

    Position Overview:Prosum is actively seeking a Field Service Engineer to contribute to our operations. This role encompasses a hybrid work environment, combining office responsibilities, client site visits, and remote tasks.Qualifications:Engineering Degree Required1-5 years of practical experience in the fieldLocations:San Jose, CADurham,...

  • Technical Field Engineer

    2 weeks ago

    San Jose, California, United States Bio-Techne Full time

    Position OverviewWe are seeking an experienced Technical Field Engineer to support our innovative protein analysis instruments. This role is crucial in ensuring the reliability and performance of our cutting-edge technology.Key ResponsibilitiesProvide high-quality technical support to customers, ensuring their equipment operates at optimal levels.Conduct...