Manager, RTMC

Manager, Regional Management CenterIteris is looking for a Manager, RTMC [Regional Management Center] to support the FDOT with management and coordination of Operations at the RTMC. The RTMC Manager shall work full-time on-site and manage the daily operations activities in accordance with the District 7 RTMC SOP, protocols, and policies.What you will be doing:Day-to-day management of the RTMC Operations staff and resources, including problem resolution concerning OperationsEnsure that operations are conducted within the design parameters, District 7 RTMC SOP, FDOT policies, and industry standardsParticipate in Traffic Incident Management (TIM) meetings and ensure appropriate interagency coordinationEnsure appropriate interagency coordination with other regional TMCsParticipate in RTMC tours and presentationsAttend meetings as directed by the FDOT to include TIM and others as directedPrepare monthly reports of performance measures for Operators and Shift LeadersDetermine and use existing measures of effectiveness in terms of efficiency and effectiveness in providing transportation management, traveler information, and incident managementActively collaborate in updates of the District 7 RTMC SOPActively collaborate in the development and update of Operator training and certification materials to conform to updates in the District 7 RTMC SOPModify training materials as necessary as a result of system and employee performance analysisHire, terminate, promote, or evaluate office personnelOversee Operator training and certification processEnsure adequate Operator staff coverageProvide oversight and work closely as needed as an RTMC liaison for all Incident Management Teams and construction Project ManagersAssist with RTMC public relations activities such as RTMC marketing efforts, tours, and presentations, in coordination with the FDOT Contract Manager and PIOPreparing recommended presentation materials, speeches, and public speaking engagements for TSM&O staff and assisting in coaching staff and vendors on handling media and public speaking engagements and inquiriesCoordinate, develop agendas, and facilitate various meetings with RTMC staff on an as needed basisPerform all other tasks assigned by the FDOTWhat you need to be successful in this role:Minimum of five (5) years' experience in the operations of a facility similar to the RTMCUnderstanding of TSM&O and traffic engineering principlesComprehensive knowledge of Incident Management operationsDemonstrated ability to provide formal training to and monitor performance of subordinate staffSkilled in the use of advanced traffic management system (ATMS) applicationsSkilled in the use of Windows operating systemHigh level knowledge of Microsoft Word, Excel, and PowerPointGood leadership and interpersonal skillsGood understanding of key management conceptsAbility to clearly communicate technical information in layman's termsAbility to work alternate work schedules and be on-call 24 hours/dayAbility to write technical reports, manuals, and correspondenceAbility to coordinate real-time activities and prioritiesAbility to always maintain a professional demeanor and appearanceIteris anticipates paying a base salary between $64,900 and $72,300 for this role. Actual pay offered may be below or above these amounts, depending on the individual's job-related knowledge, skills, and experience.What's in it for you:401(k) with immediate matching and no vesting periodGenerous Paid-Time-Off [PTO] benefitsComprehensive medical, dental, and vision coverageLife insuranceMedical reimbursement plansDisability coverageEducation assistance programIn-house training programsIteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris' cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable.The Almaviva Group designs, implements, and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors.Iteris, Inc. is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions, national origin, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.