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Desktop Field Technician

2 months ago

Tucson, United States Motion Recruitment Full time

Job Title: Field Service Technician

Location: Tucson, AZ 85719

Duration: 3 months Contract to hire


KEY RESPONSIBILITIES:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Maintain good customer focus meeting deadlines and service level agreements (SLAs)


Is it a good fit? (Requirements):

  • 2-5 years of related desktop and/or deskside support experience
  • Previous Field Service and/or Desktop, POS, printer Break/Fix experience
  • Excellent technical troubleshooting and customer service skills
  • Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
  • Experience with laser printer break-fix and equipment installs a plus, HP Dell Lenovo also desired but not necessary
  • CompTIA A+ is a plus
  • Lexmark certification and experience are preferred