IT Manager in Tucson, Arizona

1 month ago


Tucson, Arizona, United States Desktop & Depot Support Full time
Job Opportunity

Are you looking to take the next step in your IT career? We are seeking a skilled IT professional to join our team as a Desktop & Depot Support Manager in Tucson, Arizona.

Key Responsibilities:

  • Manage a team of support engineers to ensure timely and efficient delivery of desktop and depot support services.
  • Oversee the management of client desktop support tasks, including software break fix support, image loads, asset recovery, asset tagging, and printer support.
  • Ensure all client depot support tasks are completed in a timely and efficient manner, including managing storage, inventory, and picking/packing of equipment.
  • Ensure all documentation and reporting is completed accurately and on time.
  • Ensure all tasks are compliant with our client's policies.
  • Perform other client support duties as needed to maintain workstation operations and customer satisfaction.

Requirements:

  • Previous IT management experience.
  • 2-3+ years of previous experience in desktop/depot support or similar roles.
  • Experience providing leadership and managing a team, helping to develop team members in their careers.
  • Expertise in documentation and reporting.
  • Knowledge of PC imaging.

Preferred Qualifications:

  • Certified Dell Technician.
  • Fluent in English and Spanish.
  • Expertise in inventory control.

What We Offer:

  • A virtue-centered team who value their work and teammates.
  • Ongoing learning and development opportunities to foster continuous growth.

About Us:

VSO is a hybrid cloud and managed services consulting firm with deep partnerships with IT services industry leaders. We take pride in taking care of our employees, offering a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at https://vso-inc.com/careers



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