IT Manager in Tucson, Arizona
11 hours ago
Are you looking to take the next step in your IT career? We are seeking a skilled IT professional to join our team as a Desktop & Depot Support Manager in Tucson, Arizona.
Key Responsibilities:
- Manage a team of support engineers to ensure timely and efficient delivery of desktop and depot support services.
- Oversee the management of client desktop support tasks, including software break fix support, image loads, asset recovery, asset tagging, and printer support.
- Ensure all client depot support tasks are completed in a timely and efficient manner, including managing storage, inventory, and picking/packing of equipment.
- Ensure all documentation and reporting is completed accurately and on time.
- Ensure all tasks are compliant with our client's policies.
- Perform other client support duties as needed to maintain workstation operations and customer satisfaction.
Requirements:
- Previous IT management experience.
- 2-3+ years of previous experience in desktop/depot support or similar roles.
- Experience providing leadership and managing a team, helping to develop team members in their careers.
- Expertise in documentation and reporting.
- Knowledge of PC imaging.
Preferred Qualifications:
- Certified Dell Technician.
- Fluent in English and Spanish.
- Expertise in inventory control.
What We Offer:
- A virtue-centered team who value their work and teammates.
- Ongoing learning and development opportunities to foster continuous growth.
About Us:
VSO is a hybrid cloud and managed services consulting firm with deep partnerships with IT services industry leaders. We take pride in taking care of our employees, offering a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at https://vso-inc.com/careers
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