Associate Site Merchant

1 month ago

Bentonville, United States ForceBrands Full time

Associate Site Merchants for [Confidential] eCommerce are critical team members in shaping the creative vision and strategy for our customers’ site experience for the department. This person will support the execution of roles and responsibilities across the category site merchandising team. You will be leveraging the assortment strategy, competitive insights and market share opportunities and translating them into a frictionless, inspiring and easy to shop experiences through: navigation, taxonomy, search (internal and external) and browse. You’ll drive impact through developing and executing the fundamentals of site operations across our site catalog to drive awareness and conversion for our eCommerce business.


You’ll sweep us off our feet if:

  • You understand how customers shop online and design shopping experiences that drive customer engagement, trust and purchases
  • You’re a thought leader who can communicate effectively with both technical and non-technical individuals, enabling you to earn trust at all levels.
  • You use both sides of the brain and can combine data, customer insights and creative intuition to optimize content, deliver on business goals and create a best-in-class customer shopping experience.
  • You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
  • You believe in and prioritize the collective success of the team and are quick to jump in, help, take initiative, and coach your fellow team members.


You’ll make an impact by:

  • Leading the site strategy for your area–You’ll drive the path to purchase strategy for a specific Hardlines categories, using trends and customer insights to shape the customer purchase journey.
  • Telling a story through our site – You’ll identify key customer insights and help define your category’s customer experience.
  • Leveraging data to optimize the site strategy– You’ll leverage data, reporting and analytical insights to set goals, measure success and continually refine our site.
  • Becoming an invaluable strategic partner to cross-functional partners – You’ll partner with various internal teams to improve processes, identify opportunities, partner on new assortment concepts, and create site infrastructure to better the customer experience.
  • Executing on key merchandising initiatives – You’ll implement omni-channel merchandising processes, help scale efficiency and best-in-class workflows and timelines, embedding operational excellence into everything you do and work collaboratively across divisions and departments.


Minimum Qualification:

  • Bachelor degree in business or related field or equivalent experience in Business or related field
  • Ability to live in Bentonville, Arkansas (relocation assistance available)


Preferred Qualification:

  • 2-4 years related experience in Buying, Site Merchandising, Category Management or Creative, Editorial, or Content Marketing or related field.
  • Bachelors Degree in Business or related field
  • 2+ years of experience in consumer-focused eCommerce environment
  • Strong customer obsession focused on building the right site experience for our customer
  • Creative and analytical – can comfortably leverage data to inform creative strategy.
  • Ability to set clear team objectives and performance measures
  • Ability to select and develop a team of future leaders
  • Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
  • Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities



Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.


This job has in-office requirements in Bentonville, Arkansas. Applicants MUST be willing to relocate if not already local

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