QRM Application Support Engineer

2 weeks ago


New York, United States Open Systems Technologies Full time

A financial firm is looking for a QRM Application Support Engineer to join their team in New York, NY.Compensation: $150-180kResponsibilities: Install and configure all QRM applicationsPeriodically validate the environment through diagnostic testsLiaise across IT domains to deliver QRM including but not limited to infrastructure engineering, database, security, and operations supportProvide support of the QRM environment including troubleshooting system and integration operation with other IT teams and with the vendor, applying periodic patches, reporting requirements, ad-hoc requests from business and production system supportReviews opportunities for improvement in how QRM platform is leveraged and brings best practices to the forefrontEnsure that proposed solutions comply with the company's technology directionWork with development teams (internal and external) in the creation and validation of user interfaces and functional/non-functional requirementsProvide general technical support for QRM system and user trainingLate night production support and weekend implementation work will be requiredQualifications:A Bachelor's Degree5 years of relevant technical experienceTechnical understanding of QRM and/or other ALM platform concepts and general module functionalityAbility to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teamsStrong analytical, written, and verbal communication skillsQRM implementation experience a plusProject Management skills, including Agile methodology, a plus23-06451



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