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Sr. Customer Success Manager

2 months ago

Atlanta, United States Intelliswift Software, Inc Full time

Job Title: Sr. Customer Success Manager

Duration: 7 Months

Location: Remote

Pay Range: $$54.37/hr.

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.

Job Description:

· 10+ years of Customer Success experience in Software as a Service, Digital Marketing

· Passion for driving customer success and measurable outcomes with and demonstrated success advising customers to deliver business value

· Strong communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and cultivate joint partnership

· Strong consulting skills

· Ability to prioritize, multi-task, and perform under pressure

· Exceptional organizational, presentation, and communication skills, both verbal and written

· Existing knowledge of software in digital marketing and/or digital media space, including data platforms, content management and customer journeys

· Skilled at Program Management within large organizations, helping to effectively inspire change across groups by engaging key partners

· Validated experience with account planning & customer success plans, including leading and facilitating executive meetings and workshops

· Effective at leading executive C-level discussions and presentations

· Flexibility to travel (if needed)

Required Skills: Customer Success, Adoption, Digital Marketing