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Branch Manager

4 months ago

Las Vegas, United States XCMG North America Corporation Full time

The Branch Manager has full responsibility for the performance of the branch and manages all branch employees. This means that the Branch Manager needs to be skilled in people leadership, P&L responsibility and sales management from the people to the customers.


Responsibilities and Duties

  • Lead by example to ensure a culture of safety permeates throughout the company and safety programs, policies and directives are adhered to consistently.
  • Oversee all aspects of branch management with emphasis on Service and Parts departments to meet business and branch profitability goals.
  • Cooperate and collaborate with internal and external customers to achieve excellent customer service.
  • Act as a strategic partner on the leadership team and liaison among different departments to improve operation results.
  • Hire, lead, develop, review, train, and manage branch employees and promote a positive work environment with emphasis on employee morale to achieve high productivity.
  • Effectively manage labor and equipment in the daily operation to comply with company goals.
  • Prepares annual budget and monitors fiscal performance of the branch as compared to budget. Controls branch expenditures and costs.
  • Review and prepare workflows, space requirements/utilization, equipment layout, and action plans while ensuring productivity, quality and service standards/goals are met daily.
  • Establish and maintain open lines of communication with all corporate associates, branch personnel and distribution associates.
  • Consult with Human Resources and After Sales Leadership regarding personnel issues.
  • Lead and facilitate team meetings to ensure effective communication and motivation at all levels of the organization.
  • Perform other related duties as assigned.


Qualifications

  • Bachelor’s degree in business administration, business management, finance, economics, or relevant area of study preferred with 2 years of experience or five years’ experience of experience in a leadership role with focus on operations in lieu of education.
  • Experience in the operation of heavy equipment machinery is preferred.
  • Proven strong organizational, leadership and management skills.
  • Ability to work with customers, motivate employees and work with internal departments to achieve desired results.
  • Demonstrate an understanding of business operations including Accounting, Credit, Product Support and Sales functions.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Speaks and writes clearly and informatively.
  • Able to prioritize and plan work activities.
  • Ability to effectively present information in one-on-one and small group situation to customers and employees
  • Works well with other employees, customers, and vendors.